Closed Bug 1661139 Opened 4 years ago Closed 4 years ago

Version 68.11 ESR 32 bit will crash every time we launch it

Categories

(Firefox :: Untriaged, defect)

68 Branch
defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: PatOG1970, Unassigned, NeedInfo)

Details

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(1 file)

Attached image Not_reponding.JPG

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.135 Safari/537.36

Steps to reproduce:

Installed newer version of ESR 68.11 32 bit on Windows 10 64 bit 1903
Launch the application and it stuck on Not responding
Also tried version 78 ESR 32 bit with same results.

Actual results:

Application hang and stay hang forever until I kill the process

Expected results:

Application should have started normally

Hi Patrice Auger!
I was unable to reproduce this issue on latest Nightly version 82.0a1 (2020-09-04) as well as on ESR 68.11 32 bit on Windows 10 64 bit.
Could you please also test on the latest version of Nightly and share the results with us? You can download it from here: https://nightly.mozilla.org/

If you still have the issue please create a new profile, you have the steps here: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager

Flags: needinfo?(PatOG1970)

Hi,

I'm marking this as Resolved-Incomplete due to lack of response. If the issue is still reproducible with the latest Firefox version, feel free to reopen the bug with more information.

Regards, Clara.

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → INCOMPLETE
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