Closed Bug 1662008 Opened 5 years ago Closed 5 years ago

[SUMO User Issue] Specific email not receiving emails Investigation of <email address>

Categories

(Cloud Services :: Server: Firefox Accounts, task)

Product:
Cloud Services
Component:
Server: Firefox Accounts
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 1662148

People

(Reporter: marthijn, Assigned: jbuck)

Details

User:
Support Case link

The user has tried the following:
*

I verified with the user that their email is indeed working.

Can we investigate on our side what might be happening or to see if we can unlock the account by attached identity verification.

Can someone please unlock my account, I didn't have acces when the activation mail was sended. But now I have.

marthijn@tutanota.com

Please unlock my account, or delete so I can make a new one.

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → DUPLICATE
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