Closed Bug 1662139 Opened 4 years ago Closed 4 years ago

[SUMO User Issue] Specific email not receiving emails Investigation of <marthijn@tutanota.com>

Categories

(Cloud Services :: Server: Firefox Accounts, task)

task
Not set
normal

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1662148

People

(Reporter: marthijn, Assigned: jbuck)

Details

User:
Support Case link

The user has tried the following:
*

I verified with the user that their email is indeed working.

Can we investigate on our side what might be happening or to see if we can unlock the account by attached identity verification.

Please unlock or delete my account. I didn't have acces when the comfirmation mails were sended a few days ago.
Now I have, but it says account is locked. Please unlock or delete. I don't wan to create a new account with different email.

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → DUPLICATE
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