Closed
Bug 1662139
Opened 4 years ago
Closed 4 years ago
[SUMO User Issue] Specific email not receiving emails Investigation of <marthijn@tutanota.com >
Categories
(Cloud Services :: Server: Firefox Accounts, task)
Cloud Services
Server: Firefox Accounts
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 1662148
People
(Reporter: marthijn, Assigned: jbuck)
Details
User:
Support Case link
The user has tried the following:
*
I verified with the user that their email is indeed working.
Can we investigate on our side what might be happening or to see if we can unlock the account by attached identity verification.
Please unlock or delete my account. I didn't have acces when the comfirmation mails were sended a few days ago.
Now I have, but it says account is locked. Please unlock or delete. I don't wan to create a new account with different email.
Assignee | ||
Updated•4 years ago
|
Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → DUPLICATE
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Description
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