Closed
Bug 1663241
Opened 4 years ago
Closed 4 years ago
[SUMO 用户问题]未收到电子邮件的特定电子邮件 调查 <电子邮件地址>
Categories
(Cloud Services :: Server: Firefox Accounts, task)
Cloud Services
Server: Firefox Accounts
Tracking
(Not tracked)
RESOLVED
FIXED
People
(Reporter: lihongjian.lhj, Assigned: jbuck)
References
Details
User:
Support Case link
The user has tried the following:
*
I verified with the user that their email is indeed working.
Can we investigate on our side what might be happening or to see if we can unlock the account by attached identity verification.
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Assignee | |
Comment 1•4 years ago
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Hi there, Firefox Accounts received bounces from your email address. I've cleared these bounces, could you please add accounts@firefox.com to your address book and try signing in again? Thanks!
email: lihongjian.lhj@gmail.com
created at: 1584614810268 (2020-03-19 @ 06:46:50 EDT)
bounce type: Complaint
bounce subtype: Abuse
email: lihongjian.lhj@gmail.com
created at: 1584615003385 (2020-03-19 @ 06:50:03 EDT)
bounce type: Complaint
bounce subtype: Abuse
email: lihongjian365@foxmail.com
created at: 1584614810282 (2020-03-19 @ 06:46:50 EDT)
bounce type: Complaint
bounce subtype: Abuse
email: lihongjian365@foxmail.com
created at: 1584615003405 (2020-03-19 @ 06:50:03 EDT)
bounce type: Complaint
bounce subtype: Abuse
Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → FIXED
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Description
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