Closed Bug 1665256 Opened 5 years ago Closed 5 years ago

After bringing another application to the foreground and then returning to Firefox Focus (or Klar), the open tabs all display black screens, and if you attempt to navigate the tab just goes to about:blank

Categories

(Other Applications :: CCK, defect)

Product:
Other Applications
Component:
CCK
Version:
Other Branch
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED MOVED

People

(Reporter: infinitewaveparticle, Assigned: mkaply)

Details

User Agent: Mozilla/5.0 (Linux; Android 9; Unspecified Device) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3764.0 Mobile Safari/537.36

Steps to reproduce:

Open several tabs in Firefox Focus or Firefox Klar. Then use a different app and return to Focus/Klar.

Actual results:

The open tabs have black screens and when you try to navigate or type a new address or search term in the address bar the tab just opens a white about:blank page.

This bug has been happening for several months and no app updates have helped. If you look at reviews in the Google Play Store you will see that this is a widespread issue. I honestly can't believe you haven't acknowledged it or fixed it yet.

Expected results:

The tabs should keep the pages you've opened for an eternity until the user closes the app or tabs or deletes the browsing data.

p.s. Your "new bug" submission protocol on this website does NOT list Firefox Focus or Firefox Klar as options for filing bug reports even though there are reports for those apps listed on this page.

Please move this bug report to the Firefox Focus / Firefox Klar issues. As I noted above your new bug report protocol on this website does NOT list Firefox Focus or Firefox Klar as options for filing bug reports even though there are reports for Firefox Focus listed on this page.

p.s. This issue happens on all of my Android devices (Samsung Galaxy S7 Edge running Android 8, Samsung Galaxy J3 running Android 7, Kindle Fire HD 10 7th Edition running Android 5.1.1, and my NVIDIA Shield running Android 9 (Android TV, app installed via apkpure).

Issues against Focus/Klar can be opened here:

https://github.com/mozilla-mobile/focus-android/issues

It would be best that you do this so that you can track the updates to the bug.

I'll check into getting the bug reporting page update to redirect folks for our other products that are maintained in Github.

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → MOVED
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