Closed Bug 1668821 Opened 4 years ago Closed 4 years ago

Account Services won't allow editing; only says "account already exists"

Categories

(Thunderbird :: Account Manager, defect)

defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1658781

People

(Reporter: melanie, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0

Steps to reproduce:

Open Account Settings (on any of the created accounts)
Click on Server Settings (also happens when clicking on Copies & Folders, Composition, Junk, Return Receipts, etc.)

Actual results:

Message says "An account with this name already exists. Please enter a different account name."

Expected results:

Window should have opened and allowed editing.

Component: Untriaged → Account Manager

Similar Problem with 78.3.1 under Linux.

I actually do have two accounts with the same name, however, as soon as I go to the Account Settings, Thunderbird freezes so I can never change the name of either account, nor can I ever change any settings.

Very serious problem! I cannot use Thunderbird right now, as I cannot correct my account settings.

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → DUPLICATE
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