Closed Bug 1669404 Opened 6 years ago Closed 5 years ago

Intermittent tsvgx | application crashed [@ mozalloc_handle_oom(unsigned int)]

Categories

(Core :: XUL, defect, P5)

defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: intermittent-bug-filer, Unassigned)

Details

(Keywords: crash, intermittent-failure)

Crash Data

Filed by: nbeleuzu [at] mozilla.com
Parsed log: https://treeherder.mozilla.org/logviewer.html#?job_id=317700264&repo=autoland
Full log: https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/BeYu0gFtQXG5WhLL6jqCdw/runs/0/artifacts/public/logs/live_backing.log


[task 2020-10-06T02:24:33.269Z] 02:24:33     INFO -  mozcrash Saved app info as C:\Users\task_1601944957\build\blobber_upload_dir\97678ce1-b8db-472d-88a8-9f5bb71502e2.extra
[task 2020-10-06T02:24:33.270Z] 02:24:33     INFO -  PROCESS-CRASH | tsvgx | application crashed [@ mozalloc_handle_oom(unsigned int)]
[task 2020-10-06T02:24:33.271Z] 02:24:33     INFO -  Crash dump filename: c:\users\task_1601944957\appdata\local\temp\tmp8auoze\profile\minidumps\97678ce1-b8db-472d-88a8-9f5bb71502e2.dmp
[task 2020-10-06T02:24:33.271Z] 02:24:33     INFO -  Mozilla crash reason: MOZ_CRASH()
[task 2020-10-06T02:24:33.272Z] 02:24:33     INFO -  Operating system: Windows NT
[task 2020-10-06T02:24:33.272Z] 02:24:33     INFO -                    10.0.17134
[task 2020-10-06T02:24:33.272Z] 02:24:33     INFO -  CPU: x86
[task 2020-10-06T02:24:33.273Z] 02:24:33     INFO -       GenuineIntel family 6 model 94 stepping 3
[task 2020-10-06T02:24:33.273Z] 02:24:33     INFO -       8 CPUs
[task 2020-10-06T02:24:33.274Z] 02:24:33     INFO -  GPU: UNKNOWN
[task 2020-10-06T02:24:33.274Z] 02:24:33     INFO -  Crash reason:  EXCEPTION_BREAKPOINT
[task 2020-10-06T02:24:33.274Z] 02:24:33     INFO -  Crash address: 0x6a94c450
[task 2020-10-06T02:24:33.274Z] 02:24:33     INFO -  Process uptime: 338 seconds
[task 2020-10-06T02:24:33.275Z] 02:24:33     INFO -  Thread 3 (crashed)
[task 2020-10-06T02:24:33.275Z] 02:24:33     INFO -   0  mozglue.dll!mozalloc_abort(char const* const) [mozalloc_abort.cpp:8e6bd963dcab24d1f3b6b65adcc06e52e7fb7abd : 33 + 0x0]
[task 2020-10-06T02:24:33.275Z] 02:24:33     INFO -      eip = 0x6a94c450   esp = 0x0c03fc38   ebp = 0x0c03fc44   ebx = 0x761efd90
[task 2020-10-06T02:24:33.275Z] 02:24:33     INFO -      esi = 0x0c03fc52   edi = 0x00000002   eax = 0x0000000a   ecx = 0x761f8490
[task 2020-10-06T02:24:33.276Z] 02:24:33     INFO -      edx = 0x00000000   efl = 0x00000202
[task 2020-10-06T02:24:33.276Z] 02:24:33     INFO -      Found by: given as instruction pointer in context
[task 2020-10-06T02:24:33.276Z] 02:24:33     INFO -   1  mozglue.dll!mozalloc_handle_oom(unsigned int) [mozalloc_oom.cpp:8e6bd963dcab24d1f3b6b65adcc06e52e7fb7abd : 51 + 0x6]
[task 2020-10-06T02:24:33.276Z] 02:24:33     INFO -      eip = 0x6a94c5ee   esp = 0x0c03fc4c   ebp = 0x0c03fc8c   ebx = 0x00000078
[task 2020-10-06T02:24:33.277Z] 02:24:33     INFO -      esi = 0x0c03fc52   edi = 0x00000000
[task 2020-10-06T02:24:33.277Z] 02:24:33     INFO -      Found by: call frame info
[task 2020-10-06T02:24:33.277Z] 02:24:33     INFO -   2  mozglue.dll!moz_xmalloc(unsigned int) [mozalloc.cpp:8e6bd963dcab24d1f3b6b65adcc06e52e7fb7abd : 54 + 0x6]
[task 2020-10-06T02:24:33.277Z] 02:24:33     INFO -      eip = 0x6a94c5a1   esp = 0x0c03fc94   ebp = 0x0c03fc9c   esi = 0x00000078
[task 2020-10-06T02:24:33.277Z] 02:24:33     INFO -      edi = 0x00000074
[task 2020-10-06T02:24:33.278Z] 02:24:33     INFO -      Found by: call frame info
[task 2020-10-06T02:24:33.278Z] 02:24:33     INFO -   3  xul.dll + 0x19799
[task 2020-10-06T02:24:33.278Z] 02:24:33     INFO -      eip = 0x63819799   esp = 0x0c03fca4   ebp = 0x0c03fcb4   esi = 0x18552cb8
[task 2020-10-06T02:24:33.278Z] 02:24:33     INFO -      Found by: call frame info
[task 2020-10-06T02:24:33.278Z] 02:24:33     INFO -   4  xul.dll + 0xda5e90
[task 2020-10-06T02:24:33.279Z] 02:24:33     INFO -      eip = 0x645a5e90   esp = 0x0c03fcbc   ebp = 0x0c03fd5c
[task 2020-10-06T02:24:33.279Z] 02:24:33     INFO -      Found by: previous frame's frame pointer
[task 2020-10-06T02:24:33.279Z] 02:24:33     INFO -   5  xul.dll + 0xda291d
[task 2020-10-06T02:24:33.279Z] 02:24:33     INFO -      eip = 0x645a291d   esp = 0x0c03fd64   ebp = 0x0c03fde4
[task 2020-10-06T02:24:33.280Z] 02:24:33     INFO -      Found by: previous frame's frame pointer
[task 2020-10-06T02:24:33.280Z] 02:24:33     INFO -   6  xul.dll + 0xc95b
[task 2020-10-06T02:24:33.280Z] 02:24:33     INFO -      eip = 0x6380c95b   esp = 0x0c03fdec   ebp = 0x0c03fe0c
[task 2020-10-06T02:24:33.280Z] 02:24:33     INFO -      Found by: previous frame's frame pointer
[task 2020-10-06T02:24:33.280Z] 02:24:33     INFO -   7  xul.dll + 0xdaafff
[task 2020-10-06T02:24:33.281Z] 02:24:33     INFO -      eip = 0x645aafff   esp = 0x0c03fe14   ebp = 0x0c03fe44
[task 2020-10-06T02:24:33.281Z] 02:24:33     INFO -      Found by: previous frame's frame pointer
[task 2020-10-06T02:24:33.281Z] 02:24:33     INFO -   8  xul.dll + 0xac2e
[task 2020-10-06T02:24:33.281Z] 02:24:33     INFO -      eip = 0x6380ac2e   esp = 0x0c03fe4c   ebp = 0x0c03ff38
[task 2020-10-06T02:24:33.281Z] 02:24:33     INFO -      Found by: previous frame's frame pointer
[task 2020-10-06T02:24:33.282Z] 02:24:33     INFO -   9  xul.dll + 0xda3419
[task 2020-10-06T02:24:33.282Z] 02:24:33     INFO -      eip = 0x645a3419   esp = 0x0c03ff40   ebp = 0x0c03ff48
[task 2020-10-06T02:24:33.282Z] 02:24:33     INFO -      Found by: previous frame's frame pointer
[task 2020-10-06T02:24:33.282Z] 02:24:33     INFO -  10  kernel32.dll!Wow64SystemServiceCall + 0x10c74
[task 2020-10-06T02:24:33.282Z] 02:24:33     INFO -      eip = 0x752c8484   esp = 0x0c03ff50   ebp = 0x0c03ff5c
[task 2020-10-06T02:24:33.283Z] 02:24:33     INFO -      Found by: previous frame's frame pointer
[task 2020-10-06T02:24:33.283Z] 02:24:33     INFO -  11  ntdll.dll + 0x6305a
[task 2020-10-06T02:24:33.283Z] 02:24:33     INFO -      eip = 0x7731305a   esp = 0x0c03ff64   ebp = 0x0c03ffa4
[task 2020-10-06T02:24:33.283Z] 02:24:33     INFO -      Found by: previous frame's frame pointer
[task 2020-10-06T02:24:33.283Z] 02:24:33     INFO -  12  ntdll.dll + 0x6302a
[task 2020-10-06T02:24:33.284Z] 02:24:33     INFO -      eip = 0x7731302a   esp = 0x0c03ffac   ebp = 0x0c03ffb4
[task 2020-10-06T02:24:33.284Z] 02:24:33     INFO -      Found by: previous frame's frame pointer```
Component: Memory Allocator → Talos
Product: Core → Testing
Severity: normal → S3
Priority: -- → P5

This is an OOM error occurring in xul.dll. I can't find any more information than that so I'm moving this to Core :: XUL. Feel free to move it elsewhere if you don't think it belongs here.

Component: Talos → XUL
Product: Testing → Core
Status: NEW → RESOLVED
Closed: 5 years ago
Resolution: --- → INCOMPLETE
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