166983 - Cannot print the above page

Status: RESOLVED EXPIRED

(Core :: Printing: Output, defect)

Description

[Aidan Thomson]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.1) Gecko/20020826
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.1) Gecko/20020826

I have just done some experimenting in printing the above page. It won't work in
mozilla and netscape at all.  I have changed the settings to print direct to
printer and that doesn't help the page print either.
I did manage to print out the page:
http://www.squarefree.com/bookmarklets/webdevel.html
with both the setting for 'direct to printer' and set to spool.
This also occurs in Netscape 7 and filed an error with them as well.
All that occurs when trying to print the page from O'Reilly above is that
hpoeng07.exe takes up all the available CPU processes/time.
I am using a HP psc 750.  I have had no problem printing from email, which is
the only other compenent checked.

It seems that as it prints static html pages at least the one in the above text,
that it may not be able to print pages which are created from php or have links
to image with ?id=6 kind of extensions to them.  I am not sure, though it looks
to point in that kind of direction.

I just tried printing the mozillazine front page (and
http://www.mozilla.org/start/1.0/) as well and this does not print.  The printer
starts making the noise as if it is going to feed paper in, but it never does. 
Nothing crashes, or stops working.  I just have to kill the process for
hpoeng07.exe to be able to clear CPU usage and free the printer.

Other browsers are able to print these pages.


Reproducible: Always

Steps to Reproduce:
1. goto any of the pages
2. try and print
3. printing doesn't work
4. leaves hpoeng07.exe using up all free cpu resources

Actual Results:  
The Page didnt print at all

Expected Results:  
Printed out the page.

Comment 1

[sujay]

worksforme using 8/23 commercial netscape build on Win 98. I get the whole page
printed out.

Comment 2

[Aidan Thomson]

Just tried printing the page at http://www.oreillynet.com/lpt/a/275 out again. 
It still didnt print, and left hpoeng07.exe using 100%CPU.  I had uninstalled
netscape 7 and the drivers and re-installed (with new profile) them both, and
still no luck.
It just doesn't want to print.

Comment 3

[rods (gone)]

Prints for me on Win2k

Comment 4

[Aidan Thomson]

I have just tried again.  I have just uninstalled the psc 750 drivers,
reinstalled them, reinstalled netscape and mozilla and tried printing the page
http://www.oreillynet.com/lpt/a/275 again and again using different settings for
printer.  Have closed down all other programs and still it won't print.
hpoeng07.exe still ends up using as much processor as is possible. I can print
from netscape/mozilla email, both html and text, but it won't print from the
browser. I can print using any other program I have installed.  I tried printing
direct, adding a new port, changing the port settings, tried setting to print as
the datatype NT EMF 1.008 (as it shows in the document properties when it is in
the queue), tried spooling both print after last page, and print at as it begins
spooling.  Nothing has worked. Has anyone got any other ideas as to what to try?
 So i can print from mozilla/netscape to the hp psc 750.

Comment 5

[alanjstr]

still broken?
what's the printer model?

Comment 6

[Kevin Brosnan]

WFM - Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7b) Gecko/20040412 -
HP LaserJet 1100

Comment 7

[Bob Clary [:bc] (inactive)]

wfm with Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7b) Gecko/20040412
and an OfficeJet R60 

Comment 8

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 9

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.