Box "Printer failed when starting the document."

RESOLVED EXPIRED

Status

()

Core
Printing: Output
RESOLVED EXPIRED
16 years ago
13 years ago

People

(Reporter: Mike Rosiak, Assigned: rods (gone))

Tracking

Trunk
x86
Windows 2000
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

16 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.1) Gecko/20020826
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.1) Gecko/20020826

This is a random problem. E.g., had printed many times before, this morning. At
other times, got this message on first printing. Sometimes closing and reopening
browser heals it. Can take same URL to IE or Netscape 4.x and prints OK.

Reproducible: Sometimes

Steps to Reproduce:
1.So far, have not identified any particular pattern or cause.
2.
3.

Comment 1

15 years ago
I get this bug as well, except that sometimes it is "Printing failed when
completing the page" instead of "Printing failed when starting the page".

It will always leave a stub in the printer queue, permanently flagged as
"Spooling", with a few hundred bytes.  That stub will always be there until you
go in and manually delete it.  Fortunately this sub does not interfere with
future print jobs.

Printing from Internet Explorer works fine.

If it is very hard to fix this bug, I would love to see at least a more detailed
and better error message.  This will allow future bug reports to give better
information.  I recommend that the exact point of failure be listed in the error
message box, so that people who know the source can use the error message to go
back to the source and learn where the error occurred at and what caused it.
Summary: Box "Printer failed when starting the document." → Box "Printer failed when starting the document."

Comment 2

14 years ago
This works for me now, as of Firefox 0.8 (on Windows 2000)!  Printing now works
correctly.  I have not been able to reproduce the error at all anymore.  No
change to my printers or printer drivers were made....
This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
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If it is not a problem any longer, you need take no action. If this bug is not
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The latest beta releases can be obtained from:
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This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → EXPIRED
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