Closed Bug 1671717 Opened 5 years ago Closed 5 years ago

"Save Link As" Does Not Work

Categories

(Toolkit :: Downloads API, defect)

Firefox 81
defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: supportmatters+bugzilla.mozilla.org, Unassigned)

Details

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(1 file)

Attached image Error Message.jpg

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0

Steps to reproduce:

  1. Right click on link with something you can download or save.
  2. Click "Save Link As..."

Actual results:

Cannot download or save, and would get an error message:

"The download cannot be saved because an unknown error occured.

Please try again."

(Screenshot file attached.)

Expected results:

Firefox should have allowed you to select where to save the new file and what to name it.

Component: Untriaged → Downloads API
Product: Firefox → Toolkit

Could you please check if in Safe Mode you still cannot download? https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
What about a temporary new profile? https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles

Could you share one page or link where this happens, so we ca ntry reproducing the bug?
I wonder if you have some blocker (ad blocker, antivirus, network level blocker) that is disallowing the request, would you be able to use the Firefox Devtools network panel to check if something looks "blocked"?

Flags: needinfo?(supportmatters+bugzilla.mozilla.org)
Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Flags: needinfo?(supportmatters+bugzilla.mozilla.org)
Resolution: --- → INCOMPLETE
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