Open Bug 1671854 Opened 4 years ago Updated 3 years ago

pdf-viewer renders certain files incorrectly

Categories

(Core :: Graphics, defect)

x86_64
Windows 10
defect

Tracking

()

UNCONFIRMED

People

(Reporter: jc.h, Unassigned)

Details

Attachments

(4 files)

Attached image Firefox Render.png

I opened a set of four pdf files in firefox and they all render incorrectly. They all render fine on Microsoft Edge.
Restart in safe mode produces the same issue.
Correctly rendered pdf shows image without black boxes around each 'element'.

Please provide a link to the PDF files.

Flags: needinfo?(jc.h)

(In reply to Tom Schuster [:evilpie] from comment #1)

Please provide a link to the PDF files.

Here's a link:
https://we.tl/t-9Eer2QiYP5

Flags: needinfo?(jc.h)

Link has expired, can you attach the file here?

Flags: needinfo?(jc.h)

(In reply to Brendan Dahl [:bdahl] from comment #3)

Link has expired, can you attach the file here?

Files are too large.
Here's another link: https://ufile.io/f/vdn6i
Also worth mentioning it's still present in v82.0.2

Flags: needinfo?(jc.h)

if the other link is no good: https://we.tl/t-8ygqJ3WeTT

The severity field is not set for this bug.
:bdahl, could you have a look please?

For more information, please visit auto_nag documentation.

Flags: needinfo?(bdahl)

Links expired again :(. Do you see any errors in the web console when opening the PDF?

Severity: -- → S3
Flags: needinfo?(bdahl)
Attached image Picture1.png
Attached image Picture.png

Here's another link:
https://www.dropbox.com/sh/cymu3e8xr1n9g87/AAAhIc1lVgQv4umv-1tdU9ifa?dl=0
Looked in the browser console and it returns an error when opening any of the four pdf files, I've attached two images.

Hardware: x86 → x86_64
Version: Firefox 81 → Firefox 89

Issue still present in firefox 89.0.2

TechTree_Allies.pdf renders fine in Nightly.
Jay, can you test in Nightly?

Flags: needinfo?(jc.h)
Attached image screen
Flags: needinfo?(jc.h)

(In reply to Marco Castelluccio [:marco] from comment #12)

TechTree_Allies.pdf renders fine in Nightly.
Jay, can you test in Nightly?

Tried it in nightly and got the same result.
Put the console errors in the image too.

I just tested the pdf in firefox safe(troubleshoot) mode again to see if it might work and it displayed correctly?!

Confused, I tried opening the pdf again in nightly and it displayed incorrectly as before.

I guessed it might be hardware-acceleration causing the issue and so disabled the option in nightly.
It worked, and displayed correctly.

Any idea why hardware-acceleration is causing the issue?

Thanks

Severity: S3 → --
Component: PDF Viewer → Graphics
Product: Firefox → Core
Version: Firefox 89 → Trunk
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