Open Bug 1672071 Opened 5 years ago Updated 4 years ago

video corruption/partial green screen on hw decoding of video with too high bitrate

Categories

(Core :: Audio/Video: Playback, defect, P3)

Firefox 81
x86_64
Windows 10
defect

Tracking

()

UNCONFIRMED

People

(Reporter: aelis.sagot, Unassigned)

Details

Attachments

(1 file)

Attached image z5uB0wx.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36

Steps to reproduce:

play a 4k blueray(remux) on jellyfin

Actual results:

parts of the movie where the received bitrate was low enough (pixar white intro screen, still scenes in movie) it played fine.

When there is too much stuff happening on screen I get a green screen with the top left corner being random colors. The amount of the image "corrupted" changes roughly every second but is approximately always the same size. Example is the attached file.

Expected results:

Being able to play the movie normally.

Tested that file in vlc and tested to input the jellyfin stream into vlc, this file (or the transcode from jellyfin) is not the problem.

I also tested to disable (media.wmf.dxva.enabled & media.wmf.dxva.d3d11.enabled), it also worked in that case.

potentially relevant notes:
-Same problem happens on chrome 86 with hw acceleration enabled, problem does not occur with hw accel disabled

-Edge (chromium) 86.0.622.48 does not have this problem either with hw accel enabled or disabled.

-I am running a gtx 1080ti

(In reply to torsina from comment #0)

Created attachment 9182513 [details]
z5uB0wx.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36

Steps to reproduce:

play a 4k blueray(remux) on jellyfin

Actual results:

parts of the movie where the received bitrate was low enough (pixar white intro screen, still scenes in movie) it played fine.

When there is too much stuff happening on screen I get a green screen with the top left corner being random colors. The amount of the image "corrupted" changes roughly every second but is approximately always the same size. Example is the attached file.

Expected results:

Being able to play the movie normally.

Tested that file in vlc and tested to input the jellyfin stream into vlc, this file (or the transcode from jellyfin) is not the problem.

I also tested to disable (media.wmf.dxva.enabled & media.wmf.dxva.d3d11.enabled), it also worked in that case.

potentially relevant notes:
-Same problem happens on chrome 86 with hw acceleration enabled, problem does not occur with hw accel disabled

-Edge (chromium) 86.0.622.48 does not have this problem either with hw accel enabled or disabled.

-I am running a gtx 1080ti

OS: Unspecified → Windows 10
Hardware: Unspecified → x86_64
Component: Untriaged → Audio/Video: Playback
Product: Firefox → Core
Severity: -- → S3
Priority: -- → P3
You need to log in before you can comment on or make changes to this bug.

Attachment

General

Creator:
Created:
Updated:
Size: