Closed Bug 1673206 Opened 5 years ago Closed 5 years ago

Startup Crash in [@ mozilla::ipc::MessagePumpForChildProcess::~MessagePumpForChildProcess] when running with DeviceLock

Categories

(Thunderbird :: General, defect)

Product:
Thunderbird
Component:
General
Platform:
x86
Windows 10
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: wsmwk, Unassigned)

Details

(Keywords: crash, Whiteboard: [startupcrash][rare])

Crash Data

Only windows 10, only version 78, . Earliest crash report is 78.0 on 2020-07-21 bp-1f42f088-03a8-447d-8c79-e30d30200721

Crash report: https://crash-stats.mozilla.org/report/index/5897ef93-2248-46f9-a670-dda5b0201023

Reason: EXCEPTION_ACCESS_VIOLATION_EXEC

Top 10 frames of crashing thread:

0  @0x3413f700 
1 xul.dll mozilla::ipc::MessagePumpForChildProcess::~MessagePumpForChildProcess ipc/glue/MessagePump.h:89
2 xul.dll MessageLoop::~MessageLoop ipc/chromium/src/base/message_loop.cc:276
3 xul.dll static nsThread::ThreadFunc xpcom/threads/nsThread.cpp:466
4 nss3.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:399
5 nss3.dll pr_root nsprpub/pr/src/md/windows/w95thred.c:139
6 ucrtbase.dll thread_start<unsigned int , 1> 
7 kernel32.dll BaseThreadInitThunk 
8 mozglue.dll patched_BaseThreadInitThunk mozglue/dllservices/WindowsDllBlocklist.cpp:583
9 ntdll.dll _RtlUserThreadStart

70% of Thunderbird crashes are uptime <10 seconds.

I examined the modules list of about 15 crashes. Most have fsamsi32.dll for F-Secure. ALL have DLForeignProcHlp.dll which is DeviceLock

Status: NEW → RESOLVED
Closed: 5 years ago
Resolution: --- → INVALID
Summary: Startup Crash in [@ mozilla::ipc::MessagePumpForChildProcess::~MessagePumpForChildProcess] → Startup Crash in [@ mozilla::ipc::MessagePumpForChildProcess::~MessagePumpForChildProcess] when running with DeviceLock
Whiteboard: [startupcrash][rare]
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