Closed Bug 1675315 Opened 5 years ago Closed 5 years ago

Address book lists all of my contacts twice, first without names and then with names.

Categories

(Thunderbird :: Address Book, defect)

defect

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: sconley, Unassigned)

Details

(Whiteboard: [support])

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36 Edg/86.0.622.61

Steps to reproduce:

The format of my contact list suddenly changed. No action of mine caused this change.

Actual results:

My address book went from a single list with a 'person' symbol, a name, and an e-mail address. It now has two lists. The first one has a different 'person' symbol, blank name column, and an e-mail column. Below that is a second list with the e-mail addresses but showing names.

Expected results:

My address book should not have changed.

Thank you for your attention to this matter.

Component: Untriaged → Address Book

Thank you for your quick reply. My address book used to look like that which is on my husband's computer. For some reason yesterday, my address book has changed as I tried to described. Is there any way that you can look at my computer and my husband's to see what I am talking about?
Thanks again,
Sharon

Flags: needinfo?(vseerror)

I do not have capacity to assist.
In general, support is best requested at https://support.mozilla.org/en-US/questions/new/thunderbird

Whiteboard: [support]
Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Flags: needinfo?(vseerror)
Resolution: --- → INCOMPLETE

Did you get the help you needed at the support site?

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