Exempt question owner from link filter
Categories
(support.mozilla.org :: Questions, enhancement)
Tracking
(Not tracked)
People
(Reporter: cilias, Assigned: tasos)
References
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Details
Currently, if a question or answer contains a link, the post is held for moderator approval.
Questions and any answers by the question owner should not be held for moderator approval. The only circumstance in which that would approve a post by a scammer is if the scammer started the thread. Each thread is well isolated, and if a scammer starts a new thread, we don't have to worry about other users getting a notification.
It also prevents the filter from affecting the AAQ.
Comment 1•4 years ago
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The question owner is already exempted from the link filter, but only in their initial post. If the same link is posted by the question owner as a reply, the post is held for moderator approval. I tested this with a standard SuMo user account: https://support.mozilla.org/en-US/questions/1311997
Related discussion: https://support.mozilla.org/en-US/forums/contributors/714221?page=8#post-79977
Comment 2•4 years ago
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In some cases this causes users to make multiple posts because their posts aren't being honored - for example https://support.mozilla.org/en-US/questions/1297823
And also in cases where a user posts their Troubleshooting information.
This prevents timely assistance, and user frustration.
Comment 3•4 years ago
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(In reply to Wayne Mery (:wsmwk) from comment #2)
In some cases this causes users to make multiple posts because their posts aren't being honored - for example https://support.mozilla.org/en-US/questions/1297823
Chris pointed out that the posters I saw in that topic who got labeled as spam were not the owner of the topic.
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Comment 4•4 years ago
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PR opened here
https://github.com/mozilla/kitsune/pull/4705
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Comment 5•4 years ago
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Changes have been deployed to prod.
Description
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