167555 - Crash when printing mail message

Status: RESOLVED DUPLICATE of bug 172783

(SeaMonkey :: MailNews: Message Display, defect)

Description

[Andy Rudmik]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en-US; rv:1.1b) Gecko/20020904
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en-US; rv:1.1b) Gecko/20020904

Mail front end crashes when attempting to print mail message.  I will attach the
crash console log for your review.  I have gone back to an earlier version of
Mozilla - this one crashes a lot.

Reproducible: Always

Steps to Reproduce:
1.Click on message so it displays in bottom pane.
2.Select print from menu
3.Crash

Actual Results:  
Mozilla crashes each time I do this. 

Expected Results:  
Print the message.  It turns out that Mozilla 2002090413 prints ok.

Comment 1

[Olivier Cahagne]

can you generate a stack trace ?
http://developer.apple.com/qa/qa2001/qa1057.html

Comment 2

[Greg K.]

WorksForMe using FizzillaCFM/2002090903 on 10.1.5. The Print dialog appears.

Andy, please attach the crash report you alluded to in comment 0.

Comment 3

[Hugh Coomes]

Have similar behavior on Sparc Solaris:
Mozilla/5.0 (X11; U; SunOS sun4u; en-US; rv:1.2b) Gecko/20021009
my own build using Sun Workshop 6u2

or the daily build mozilla-sparc-sun-solaris2.6:
Mozilla/5.0 (X11; U; SunOS sun4u; en-US; rv:1.2b) Gecko/20021008

Crashes when print mail or news message to printer.  If save to
file does not crash. Printing in browser does not crash.  The crash
comes during the display of the print progress window.

Following is part of truss output from version compiled with
Sun compiler:

14421:  write(8, "  ", 1)                               = 1
14421:  read(8, "12\b <9506C004D706C004D7".., 32)       = 32
14421:  read(8, "1195 <9506C004D706C004D7".., 32)       = 32
14421:  read(8, "12\b <9606C004D606C004D6".., 32)       = 32
14421:  read(8, "1195 <9606C004D606C004D6".., 32)       = 32
14421:  read(8, "01\0 <97\0\0\0\0\0\0\0 *".., 32)       = 32
14421:      Incurred fault #6, FLTBOUNDS  %pc = 0xFDE96608
14421:        siginfo: SIGSEGV SEGV_MAPERR addr=0x00000000
14421:      Received signal #11, SIGSEGV [caught]
14421:        siginfo: SIGSEGV SEGV_MAPERR addr=0x00000000
14421:  sigprocmask(SIG_SETMASK, 0xFF35EFF0, 0x00000000) = 0
14421:  unlink("/home/delphi/hcoomes/.mozilla/default/ehdpifld.slt/lock") = 0
14421:  _exit(11)
14412:  waitid(P_PID, 14421, 0xFFBEEB40, WEXITED|WTRAPPED|WNOWAIT) = 0
14412:  ioctl(0, TIOCGPGRP, 0xFFBEEAFC)                 = 0
14412:  ioctl(0, TCGETS, 0x000391B8)                    = 0
14412:  waitid(P_PID, 14421, 0xFFBEEB40, WEXITED|WTRAPPED) = 0
14412:  brk(0x0003DFF8)                                 = 0
14412:  brk(0x0003DDF8)                                 = 0
14412:  llseek(0, 0, SEEK_CUR)                          = 338356
14412:  _exit(11)

 

Comment 4

[Greg K.]

Dup of bug 172783? (Hugh, you might take a loko at bug 173519.)

Comment 5

[Jeff Mandel]

Same for me on Solaris 8 with same mozilla 20020909.
On print, it prepares, gives dialog. When I click print, it quits. 
Shell gives [1] +  Done(11)                mozilla

Comment 6

[Jeff Mandel]

Sorry, my Build ID is 2002101422

Comment 7

[Stewart]

I can confirm this crash in Mozilla 2002100911 under Linux. Always reproducible
by printing an e-mail to "Postscript Default" printer (same printer prints fine
from the Mozilla browser), using either "File -> Print -> Print" or the print
icon on the taskbar.

Comment 8

[Greg K.]

Probably was a dup of bug 172783.

*** This bug has been marked as a duplicate of 172783 ***