Closed Bug 1676633 Opened 5 years ago Closed 5 years ago

78.4.1 broke connection to Verizon.net

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: jwgrimm65, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36 Edg/86.0.622.63

Steps to reproduce:

Verified configurations. Verified the antivirus was not the issue.

Actual results:

Error message that pop.verizon.net cannot accept the authentication information please try again later.

Expected results:

Access to the email that worked on 78.4.0

This sounds like a problem in communicating with the mail server. Please generate logs of Thunderbird's attempted communication with the server: https://wiki.mozilla.org/MailNews:Logging

Flags: needinfo?(jwgrimm65)

Verified configurations. Verified the antivirus was not the issue.

Windows safe mode would be needed to confirm this

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Flags: needinfo?(jwgrimm65)
Resolution: --- → INCOMPLETE
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