IBM desktop on-call does not function on 1.1 mozilla

VERIFIED WORKSFORME

Status

SeaMonkey
General
--
major
VERIFIED WORKSFORME
16 years ago
13 years ago

People

(Reporter: Brent V. Thompson, Assigned: asa)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

16 years ago
using ibm desktop on-call version 4.. After entering data for user-id and password
the screen never changes and updates. Not really sure if this is an API problem.
But it was a good place to start.
When using netscape 4.7 IBM desktop on-call comes right up after enter user-id and
password..
The page just hangs.. No error indication on mozilla side.. 
Have hit this problem with older version 1.1b and now again with 1.1....
What other data can be provided to assist in resolving this condition.
Is the mozilla team familar with ibm desktop on-call?? Thanks Brent
mkaply: Can you help in this case ( I know that IBM is a big company :-)
Assignee: aaronl → asa
Severity: blocker → major
Component: Accessibility APIs → Browser-General
QA Contact: dsirnapalli → asa

Comment 2

16 years ago
What Java version are you using?

What type of machine are you connecting to with DTOC (what platform is the 
server)
(Reporter)

Comment 3

16 years ago
the server is a windows 2000
the java on linux running suse 8.0 is java 2 version 1.3.1-275 this came with 
suse 8.0 i believe or maybe it never got updated when it went from 7.2 to 8.0
Can you please try to update to JRE1.4.x ?
(Reporter)

Comment 5

16 years ago
updated to new mozilla 1.2a today and down loaded jre 1.3 from mozilla download
and now desktop on call is working...
prior to doing this and bringing down jre1.4 the desktop connection would kill the 
mozilla app..
prior to this was using the automated plugin tool and this may have been causing
the problem.. thanks for your help... Brent
Status: UNCONFIRMED → RESOLVED
Last Resolved: 16 years ago
Resolution: --- → FIXED
fixed is incorrect (no patch attached)
Status: RESOLVED → UNCONFIRMED
Resolution: FIXED → ---
-> wfm
Status: UNCONFIRMED → RESOLVED
Last Resolved: 16 years ago15 years ago
Resolution: --- → WORKSFORME
v
Status: RESOLVED → VERIFIED
Product: Browser → Seamonkey
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