Closed Bug 1677979 Opened 4 years ago Closed 4 years ago

"Firefox is already running, but is not responding" dialog when oping an URL from external app

Categories

(Toolkit :: Startup and Profile System, defect)

Firefox 82
defect

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: david.balazic, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:82.0) Gecko/20100101 Firefox/82.0

Steps to reproduce:

Actual results:

Dialog is shown:

Close Firefox
Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

Expected results:

open the link in Firefox

More details:

  • this worked before
  • I have FF running (without issues), two instances (two profiles)

So if there is anything that I can debug, say so, while it lasts.

Component: Untriaged → Startup and Profile System
Product: Firefox → Toolkit

(In reply to David Balažic from comment #1)

More details:

  • this worked before
  • I have FF running (without issues), two instances (two profiles)

So if there is anything that I can debug, say so, while it lasts.

Did you launch Firefox with any special command line arguments? Maybe check the shortcuts used to launch to see if there are any in there.

Are the two firefox instances running from different executables? If so which is marked as the default browser?

Flags: needinfo?(david.balazic)

Normal start, by clicking the pinned Firefox icon in the taskbar.
The second profile is started from the first, in the about:profiles page.

Therefore: same executable

Note that there was an update to v83 in between, so I restarted them, can not do any debugging.

Now opening URLs works again.

Flags: needinfo?(david.balazic)

If both of the running instances had been started from about:profiles then that might explain this and I've filed bug 1678360 to fix that case. But if one was launched normally with no special arguments then I'm not sure why this would happen and since it is working now I'm not sure how we can dig in to this further. So I'm going to close this, please re-open this if it starts happening again so we can see if we can get any more information.

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → WORKSFORME
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