Closed Bug 1677989 Opened 5 years ago Closed 5 years ago

Finder windows not opening when attaching files

Categories

(Firefox :: Untriaged, defect)

Firefox 82
defect

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: mjshanbom, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.16; rv:82.0) Gecko/20100101 Firefox/82.0

Steps to reproduce:

I clicked attach file on multiple websites

Actual results:

No finder window opened to attach files. I could still drag files in though

Expected results:

A finder window should have opened to browse for files to attach

Hey mjshanbom,
I tried to reproduce this issue on the latest versions of Firefox Nightly 85.0a1 (2020-11-23), beta 84.0b4 and release 83.0 but the finder window does pop up for me and allows me to upload the file.

Can you test the issue while in Safe Mode? You can find helpful info here : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode .
Also a fresh new profile could help. You can find more about creating a new profile here : https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile .
If possible, you can test this issue on the nightly build as well. Download the build from : https://www.mozilla.org/en-US/firefox/nightly/all/ .

Flags: needinfo?(mjshanbom)
Flags: needinfo?(mjshanbom)

(In reply to Andrei Purice from comment #1)

Hey mjshanbom,
I tried to reproduce this issue on the latest versions of Firefox Nightly 85.0a1 (2020-11-23), beta 84.0b4 and release 83.0 but the finder window does pop up for me and allows me to upload the file.

Can you test the issue while in Safe Mode? You can find helpful info here : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode .
Also a fresh new profile could help. You can find more about creating a new profile here : https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile .
If possible, you can test this issue on the nightly build as well. Download the build from : https://www.mozilla.org/en-US/firefox/nightly/all/ .
Using Nightly solves it. Resolved

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → WORKSFORME
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