Closed Bug 1678930 Opened 4 years ago Closed 4 years ago

UI drawing glitches (flickering, blackouts, draw-on-hover) with 78.5.0 [caused by hardware-acceleration]

Categories

(Thunderbird :: General, defect)

Product:
Thunderbird
Component:
General
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: veit.guna, Unassigned)

References

Details

(Whiteboard: [hardware-acceleration])

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:83.0) Gecko/20100101 Firefox/83.0

Steps to reproduce:

Installed latest TB version

Actual results:

When now started, UI elements start to flicker, are not showing or are only showing as a black area. Once moving with the mouse pointer over it, it draws the UI elements. UI elements include menus, buttons, list areas like emails and folders of accounts. This is quite annoying.

Expected results:

It should simply show the elements as before without any glitches.

Windows 10, latest version.

disable hardware acceleration at options > typing in hardware
does that help?

Flags: needinfo?(veit.guna)
Summary: UI glitches with 78.5.0 → UI drawing glitches (flickering, blackouts, draw-on-hover) with 78.5.0

Hey Wayne,
that did the trick, thanks!

Flags: needinfo?(veit.guna)

wfm per reporter's comment 2.

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → WORKSFORME
Summary: UI drawing glitches (flickering, blackouts, draw-on-hover) with 78.5.0 → UI drawing glitches (flickering, blackouts, draw-on-hover) with 78.5.0 [caused by hardware-acceleration]
Whiteboard: [hardware-acceleration]
Component: Untriaged → General

In help > troubleshooting, please find the graphics section.
What is shown to the right of Driver Renderer and Driver Version, for WebGL 1 and WebGL 2

Flags: needinfo?(veit.guna)
Flags: needinfo?(veit.guna)

Hey, sorry for not coming back earlier. Meanwhile I updated my Nvidia drivers for my GT 540m - so maybe it does not reflect the origin state. But anyway - here we go:

WebGL-1-Treiber: Renderer Google Inc. -- ANGLE (Intel(R) HD Graphics 3000 Direct3D11 vs_5_0 ps_5_0)
WebGL-1-Treiber: Version OpenGL ES 2.0.0 (ANGLE 2.1.0.6c72b64f910d)

WebGL-2-Treiber: Renderer Google Inc. -- ANGLE (Intel(R) HD Graphics 3000 Direct3D11 vs_5_0 ps_5_0)
WebGL-2-Treiber: Version OpenGL ES 3.0.0 (ANGLE 2.1.0.6c72b64f910d)

I hope that helps!

Blocks: tb-hwa
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