Closed Bug 1679186 Opened 5 years ago Closed 5 years ago

no access to old email address

Categories

(Cloud Services :: Server: Firefox Accounts, defect)

Firefox 83
defect

Tracking

(Not tracked)

RESOLVED INACTIVE

People

(Reporter: daz23, Assigned: jbuck)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:83.0) Gecko/20100101 Firefox/83.0

Steps to reproduce:

unable to log in to account due to old email account associated being deactivated

Actual results:

unable to log in to account due to old email account associated being deactivated

Expected results:

change or update primary email address

How should we know your old email address and verify that you are who you are? :)

Hi there, Firefox Accounts hasn't received any bounces from your email address daz23@me.com. Are you able to recreate this email account with me.com?

Flags: needinfo?(daz23)
Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Flags: needinfo?(daz23)
Resolution: --- → INACTIVE
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