Closed Bug 1679734 Opened 5 years ago Closed 5 years ago

Can't Sign Into Sync; Email was Returned

Categories

(Cloud Services :: Server: Firefox Accounts, defect)

Product:
Cloud Services
Component:
Server: Firefox Accounts
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: alexanderjohnston, Assigned: jbuck)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:83.0) Gecko/20100101 Firefox/83.0

Steps to reproduce:

I tried to log in to Firefox Sync.

Actual results:

I was told my account was locked as the email was returned.

Expected results:

Being able to sign into firefox sync and sync my data.

Bugbug thinks this bug should belong to this component, but please revert this change in case of error.

Component: Untriaged → Sync
Assignee: nobody → jbuckley
Component: Sync → Server: Firefox Accounts
Product: Firefox → Cloud Services

Hi there, Firefox Accounts received bounces from your email address. I've cleared these bounces, could you please add accounts@firefox.com to your address book and try signing in again? Thanks!

email: alexanderjohnston@verizon.net
created at: 1577742842039 (2019-12-30 @ 16:54:02 EST)
bounce type: Complaint
bounce subtype: Abuse

email: alexanderjohnston@verizon.net
created at: 1577742842767 (2019-12-30 @ 16:54:02 EST)
bounce type: Complaint
bounce subtype: Abuse
Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → FIXED
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