Closed Bug 1682870 Opened 3 years ago Closed 3 years ago

Videos won't play in Beta 85, does play in Overnight Build 86

Categories

(Core :: Audio/Video: Playback, defect)

Firefox 85
defect

Tracking

()

RESOLVED DUPLICATE of bug 1682834

People

(Reporter: rhmorris, Unassigned)

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0

Steps to reproduce:

No videos will play in YuoTube, Facebook, Google news feed, etc. Started right after Beta 85 was installed.

Tried Chrome and Nightly Build 86, no problem.

Hardware: Dell T5610 desktop, W10 Pro, 64 bit, 32 gb, GeForce 1060 GTX

Actual results:

Video just shows the loading screen but no video

Bugbug thinks this bug should belong to this component, but please revert this change in case of error.

Component: Untriaged → Audio/Video: Playback
Product: Firefox → Core

Can you go to about:support, "Copy text to clipboard", and attach the text to this bug?

Flags: needinfo?(rhmorris)
Attached file about: support
Flags: needinfo?(rhmorris)

FYI: While in About:support I saw the "Refresh Firefox", so I did that. No change to video behavior.

Could you navigate to about:config and see if setting the media.rdd-process.enabled to false has any impact on the problem?

Flags: needinfo?(rhmorris)

Yes, that worked. I switched it back mid-video and the video stopped working. Set it to False again and after a page refresh the video worked again.

Flags: needinfo?(rhmorris)

Thanks for confirming that. This looks similar to bug 1682834 -- I'm going to dupe this against that bug so we can keep all the information in one place while we try and figure out what's going on.

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → DUPLICATE

Are you using Windows 10 N Edition ?

Flags: needinfo?(rhmorris)

(In reply to Jean-Yves Avenard [:jya] from comment #8)

Are you using Windows 10 N Edition ?

Sorry this is so old a message... but No I am not using Windows 10 N

OS Name Microsoft Windows 10 Pro
Version 10.0.19045 Build 19045
Other OS Description Not Available
OS Manufacturer Microsoft Corporation

Flags: needinfo?(rhmorris)
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