Open Bug 1683069 Opened 3 years ago Updated 2 years ago

Crash in [@ RtlpFindAndCommitPages | RtlpExtendHeap | RtlpAllocateHeap | RtlpAllocateHeapInternal | RtlpAllocateUserBlockFromHeap | RtlpAllocateUserBlock | RtlpLowFragHeapAllocFromContext | RtlpAllocateHeapInternal | RtlpAddDebugInfoToCriticalSection |...

Categories

(External Software Affecting Firefox :: Other, defect)

Unspecified
Windows 10
defect

Tracking

(Not tracked)

People

(Reporter: gsvelto, Unassigned)

Details

(Keywords: crash)

Crash Data

Crash report: https://crash-stats.mozilla.org/report/index/e911e37c-eed8-4647-a970-751460201214

Reason: EXCEPTION_HEAP_CORRUPTION

Top 10 frames of crashing thread:

0 ntdll.dll RtlReportFatalFailure 
1 ntdll.dll RtlReportCriticalFailure 
2 ntdll.dll RtlpHeapHandleError 
3 ntdll.dll RtlpHpHeapHandleError 
4 ntdll.dll RtlpLogHeapFailure 
5 ntdll.dll RtlpAnalyzeHeapFailure 
6 ntdll.dll RtlpFindAndCommitPages 
7 ntdll.dll RtlpExtendHeap 
8 ntdll.dll RtlpAllocateHeap 
9 ntdll.dll RtlpAllocateHeapInternal 

All these crashes appear to be caused by the Malwarebytes anti-virus, the culprit seems to be the mbae64.dll. Versions of this file are in the 1.13.4.* range (there seem to be multiple minor versions involved).

We also probably want to clean up these signatures.

More instances of Malwarebytes wreaking havoc

Crash Signature: RtlpWaitOnCriticalSection | RtlpE... ] → RtlpWaitOnCriticalSection | RtlpE... ] [@ RtlpFindAndCommitPages | RtlpExtendHeap | RtlpAllocateHeap | RtlpAllocateHeapInternal | RtlpAllocateUserBlockFromHeap | RtlpAllocateUserBlock | RtlpLowFragHeapAllocFromContext | RtlpAllocateHeapInternal | RtlpAl…
Crash Signature: [@ RtlpFindAndCommitPages | RtlpExtendHeap | RtlpAllocateHeap | RtlpAllocateHeapInternal | RtlpAllocateUserBlockFromHeap | RtlpAllocateUserBlock | RtlpLowFragHeapAllocFromContext | RtlpAllocateHeapInternal | RtlpAddDebugInfoToCriticalSection | RtlpWaitOnC… → [@ mbae64.dll | <T>] [@ RtlpFindAndCommitPages | RtlpExtendHeap | RtlpAllocateHeap | RtlpAllocateHeapInternal | RtlpAllocateUserBlockFromHeap | RtlpAllocateUserBlock | RtlpLowFragHeapAllocFromContext | RtlpAllocateHeapInternal | RtlpAddDebugInfoToCritica…
Severity: -- → S4
You need to log in before you can comment on or make changes to this bug.