1684476 - PDF wrong size recently

Status: RESOLVED WORKSFORME

(Firefox :: PDF Viewer, defect)

Description

[Brenda]

Attachment: WOTA Registration Form.docx - WOTA-Registration-Form.pdf

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:84.0) Gecko/20100101 Firefox/84.0

Steps to reproduce:

Tried to print a PDF

Actual results:

Recently when I print a PDF with the Firefox browser, it creates a small PDF. If I use a different browser (Microsoft Edge), I get the correct size PDF.

Expected results:

I should have received a normal size PDF like I have for years using Firefox. A few weeks ago I printed the same form that I'm attaching and it filled the whole page. Now using the Firefox browser, it's a much smaller printing. If I use a different browser, I then get a complete page.

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

Bugbug thinks this bug should belong to this component, but please revert this change in case of error.

Comment 2

[Raluca Popovici, Desktop QA]

I am assigning a component to this issue in order to involve the development team and get an opinion on this. If is not the correct component please feel free to change it to an appropriate one.

Comment 3

[Marco Castelluccio [:marco]]

I can't reproduce this, Brenda are you still able to reproduce?

Comment 4

[Calixte Denizet (:calixte)]

I've exactly the same print preview in Acrobat (Windows 10 Pro).