Closed Bug 1684701 Opened 5 years ago Closed 5 years ago

add to cart buttons missing for playstation store website

Categories

(Firefox :: Untriaged, defect, P2)

Firefox 84
defect

Tracking

()

RESOLVED INVALID

People

(Reporter: amosisok, Unassigned)

Details

Attachments

(1 file)

Attached image mozilla.png —

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.16; rv:84.0) Gecko/20100101 Firefox/84.0

Steps to reproduce:

Visit these links. I have also disabled my ublock origin adblocker for mozilla.

example links: https://store.playstation.com/en-ca/product/UP9000-CUSA07820_00-THELASTOFUSPART2

https://store.playstation.com/en-ca/product/UP0082-CUSA04551_00-GOTYORHADIGITAL0

See if ATC buttons appear.

Actual results:

No add to cart button appears for many (all?) games on the playstation store. A black box simply appears for a few seconds then disappears.

Expected results:

The ATC buttons should appear below the picture of the game. The ATC buttons appear on both safari and chrome, so i am suspecting it is a problem with mozilla.

Severity: -- → S2
Priority: -- → P2

I could not reproduce, with or without uBlock Origin. The closest I could get to the described behavior is by disabling JavaScript for the page.

user agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:84.0) Gecko/20100101 Firefox/84.0

Also unable to reproduce.

I was unable to reproduce this bug on Win 10, Mac 10.15 and Mac 11 on Fx 84 and Nightly 86. I noticed that you have to wait a little bit to appear the add to cart button but Chrome show the same behavior. I guess this is not a Firefox issue.

Please test if the issue occurs in safe mode. Here is a link that can help you do that:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

If the issue still persists, please test it using a new profile, you can find the steps to do that below:
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager

Flags: needinfo?(amosisok)
Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Flags: needinfo?(amosisok)
Resolution: --- → INVALID
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