1685131 - Edit Contact pop up button order poor UX

Status: RESOLVED WONTFIX

(Thunderbird :: Message Reader UI, enhancement)

Description

[andrew]

Attachment: button order issue.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:84.0) Gecko/20100101 Firefox/84.0

Steps to reproduce:

Right click a contact in an email header and select Edit Contact.

Actual results:

The resultant pop up dialog changed a few versions ago and now uses a button order that goes against my understanding of UX principals where we expect the primary action (in this case the Done button) to be at the bottom right, which is where it was before the redesign.

Instead we now have Delete in that position resulting in frequent clicking Delete when just intending to dismiss the dialog, requiring 2 additional clicks to back out of the action and do what was originally intended.

I believe the natural order should be

Delete - Edit - Done

Expected results:

Previous long established button ordering should have been preserved, in my opinion. There is no enhancement in the change, only the need to retraining ones instincts unnecessarily.

Comment 1

[Richard Marti (:Paenglab)]

Attachment: dialogs.png

Before the default button was wrong (screenshot follows in the next comment). As you can see on this picture with different dialogs the default button is on the left side.

Comment 2

[Richard Marti (:Paenglab)]

Attachment: dialog-TB68.png

The same dialog on TB 68. Delete was already on the right side.

Comment 3

[andrew]

My issue is with the right most button being Delete, that position should not have a risky action attached to it, it should be close/cancel as it was previous to the UI overhaul.