1685934 - open thunderbird and says "searching" (folder discovery) for about 5 minutes before downloading emails

Status: RESOLVED WORKSFORME

(MailNews Core :: Networking: IMAP, defect)

Description

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36

Steps to reproduce:

when I open Thunderbird first thing in the morning, it opens and then displays the word searching in the bottom left-hand corner of the window next to the online icon. It will do this for about five minutes before it starts to download new messages from overnight.

I am guessing that this is because I have on all of my accounts "check for new messages every "five" minutes".

The question is why is this happening when I also have checked for new messages at start-up selected.

It seems like after recent upgrades the check for new messages at start-up doesn't seem to be having the same effect as it did with old versions of Thunderbird.

I can press the icon button for "get all new messages" and they download instantly without any problems or if I wait five minutes they also download without any problems. It is just like the selection "check for new messages at start-up" in the service settings is not being recognised.

I am using unified folder view if this helps track down the issue

Actual results:

The program opens and will not download any new messages of five minutes automatic

Expected results:

I would expect because I have in the account settings, server section the option "check for new messages at start-up" selected that the messages would download automatically straight away

Comment 1

[Wayne Mery (:wsmwk)]

Does the status bar show "search folder"?

Then this is probably Bug 1098069 - Constant Freezing for minutes at a time with “Searching Folder...” in status bar, busy spinner, and "(Not Responding)" in title bar for unified folder. Workaround unselect the checkbox "Search Online" in unified folder properties.

Comment 2

[Michael]

It just says searching.... bottom left-hand side of the entire window right next to the online status icon. I could send you an image if I could attach it ? this has nothing to do with searching the folders in the unified inbox this is to do with when you open the program. Thank you Michael

Comment 3

[Michael]

Attachment: screenshot.jpg

I found out how to put in attachment please see above

Comment 4

[Wayne Mery (:wsmwk)]

Michael, do you still see this problem when using version 102?

Comment 5

[Michael]

Hello Wayne, No i dont see it anymore since the updates BUT i have lost local folders now, they dont show in unified view only normal view.... Thats a problem for another day !

Thanks Michael

Comment 6

[Wayne Mery (:wsmwk)]

Thanks for the update