Closed Bug 1687145 Opened 5 years ago Closed 4 years ago

blank entry in UNIFIED thundirbird folder

Categories

(Thunderbird :: Folder and Message Lists, defect)

x86_64
Windows 10
defect

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: kangy32, Unassigned)

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36

Steps to reproduce:

read my email

Actual results:

when I delete it a blank entry appears at the top I have to restart to clear it

Expected results:

I suspect it should not happen :) by the way when I enter send a bug report from thunderbird it opens another window with all the information except where to send it, the send to section is not auto-filled and I could not see it mentioned anywhere in the window

???

(In reply to Ray Stanborough from comment #1)

???

My thoughts exactly as "read my mail" isn't exactly very accurate, precise steps someone can follow to confirm the bug report.

You use View > Folders > Unified?
What is the Sort By order?
When you delete any email a blank entry appears at the top of the Thread pane?
Is it a POP3 or IMAP account? Looks like they are all IMAP.

Things to try.
Does it happen in safe mode using Help > Restart with Add-ons Disabled?
With the Kaspersky Security Cloud disabled?

Component: Untriaged → Folder and Message Lists
OS: Unspecified → Windows 10
Hardware: Unspecified → x86_64
Whiteboard: [support]

yep unified sorted with the oldest at the top, that is the one feature I really want and not many have it

a blank at the top of the unified folders, which disappears on a restart, it is annoying but does go :)

all Imap

I do not think that kaspy as I have only just started to use it and this is a problem this has been annoying me for some time and I have been hoping that I could not be the only one and waited for it to be fixed.

I will get back to after restarting in safe mode, but it may take a week or so as it is an intermittent problem, unfortunately, after I can not tell which mail provider it came from but will try and keep track.
Ray

@Reporter,
Does this still reproduce when using version 91? And if you resolved the problem, what was the solution?

Whiteboard: [support] → [closeme 2021-12-22]

Resolved per whiteboard

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2021-12-22]
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