Closed Bug 1687323 Opened 5 years ago Closed 5 years ago

New version 78.6.1 doesn't recognize address book

Categories

(Thunderbird :: Untriaged, defect)

defect

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: bjkeiser, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:84.0) Gecko/20100101 Firefox/84.0

Steps to reproduce:

Updated to Thunderbird 78.6.1.

Actual results:

The program works, but it does not recognize the address book. The address book is empty, but I had a large book before.

Expected results:

The address book should be still there.

Where is that address book located?

Flags: needinfo?(bjkeiser)

You were using 78.6.0 prior to 78.6.1? (to check, see help > troubleshooting > show update history)

This is Barry again. In answer to the question "Where is that address book located," -- The address book is located in C:Users\Barry\AppData\Roaming\Thunderbird\Profiles. The address book is there as abook.sqlite and history.sqlite. It's in the profile that Thunderbird is using, but it won't recognize the address book. I have tried every suggestion online that I could find, and none of them work.

Flags: needinfo?(bjkeiser)

Prior to Thunderbird 78 the address book was in abook.mab - there is probably an abook.mab.bak file in the profile.
Probably something went wrong in the format conversion. (In Thunderbird beta, there's an option to import .mab based address books)

Barry, did you sort this out? Any clues to what caused this?

Flags: needinfo?(bjkeiser)
Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Flags: needinfo?(bjkeiser)
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.