Closed Bug 1688578 Opened 5 years ago Closed 3 years ago

Desktop Hangs When I Open Multiple Windows In Incognito Mode And Keep It That Way For A While

Categories

(Core :: Widget: Gtk, defect, P3)

Firefox 84
defect

Tracking

()

RESOLVED INVALID

People

(Reporter: ahmmad.ismail, Unassigned)

Details

Attachments

(5 files)

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:84.0) Gecko/20100101 Firefox/84.0

Steps to reproduce:

I am using Linux Mint 20.

Firefox Version is 84.0.2

  1. File > New Private Window
  2. Open Multiple Tabs With Different URLs (10-15)
  3. Keep it that way for a while

Actual results:

After a while the whole system hangs. I have to press the reset button of my computer to restart.

Expected results:

Whenever, I come back to the tabs, I should be able to click and work and close the Private Window normally when my work is done.

Bugbug thinks this bug should belong to this component, but please revert this change in case of error.

Component: Untriaged → Widget: Gtk
Product: Firefox → Core

The whole system freeze is suspicious, may be out-of-memory or desktop/window manager/kernel crash. Can you inspect log from last boot, i.e. run on terminal

journalctl -b -1

and check end of the log?

Flags: needinfo?(ahmmad.ismail)
Priority: -- → P3

Or you can run

journalctl -b -1 -r

to see log in reverse order.

Attached file boot1.txt
I have rebooted several times after the issue. I am attaching % journalctl -b -1 > boot1.txt % journalctl -b -2 > boot2.txt % journalctl -b -3 > boot3.txt % journalctl -b -4 > boot4.txt % journalctl -b -5 > boot5.txt
Attached file boot2.txt
Attached file boot3.txt
Attached file boot4.txt
Just to be clear it is happening for at least just 2-3months (with previous version as well).

Sorry for spamming. I am new and do not know how to attach files. If I copy paste the file content and just post it. Moreover, I could not edit.

Flags: needinfo?(ahmmad.ismail)
Attached file boot5.txt

(In reply to Martin Stránský [:stransky] from comment #2)

The whole system freeze is suspicious, may be out-of-memory or desktop/window manager/kernel crash.

I want to add that I have 32GB ram. If I open ~300 tabs in firefox in normal mode (not incognito mode), there is no problem.

This looks interesting and it's related to teamviewerd. The other logs does not contain any abrupt shutdown info.

Jan 25 17:21:35 ismail-i5 kernel: teamviewerd invoked oom-killer: gfp_mask=0x100cca(GFP_HIGHUSER_MOVABLE), order=0, oom_score_adj=0
Jan 25 17:21:35 ismail-i5 kernel: CPU: 1 PID: 967 Comm: teamviewerd Tainted: G I 5.8.0-40-generic #45~20.04.1-Ubuntu
Jan 25 17:21:35 ismail-i5 kernel: Hardware name: System manufacturer System Product Name/PRIME H370-PLUS, BIOS 2301 07/10/2020
Jan 25 17:21:38 ismail-i5 kernel: Call Trace:
Jan 25 17:21:42 ismail-i5 kernel: dump_stack+0x74/0x9a
Jan 25 17:21:44 ismail-i5 kernel: dump_header+0x4f/0x1eb
Jan 25 17:21:46 ismail-i5 kernel: oom_kill_process.cold+0xb/0x10
Jan 25 17:21:51 ismail-i5 kernel: out_of_memory.part.0+0x1df/0x430
Jan 25 17:21:54 ismail-i5 kernel: out_of_memory+0x6d/0xd0
Jan 25 17:22:00 ismail-i5 kernel: __alloc_pages_slowpath.constprop.0+0xd02/0xe20
Jan 25 17:22:11 ismail-i5 kernel: ? get_page_from_freelist+0x68/0x370
Jan 25 17:22:17 ismail-i5 kernel: __alloc_pages_nodemask+0x2bc/0x2f0
Jan 25 17:22:21 ismail-i5 kernel: alloc_pages_current+0x87/0xe0

From the diagnosis, likely not caused by Firefox itself.

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → INVALID
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