Closed Bug 1689810 Opened 5 years ago Closed 5 years ago

New Vodafone settings did not work!

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: andreas-roth45, Unassigned)

Details

(Whiteboard: [support])

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0

Steps to reproduce:

Vodafone is closing the old Arscor-Server. Therefore they put all the *@arcor.de Mail Addresses to the Vodafone.de Servers. The *@arcor.de Addresses remain in force.
But the settings for Thunderbird & other Mail Programs have changed.
imap.vodafonemail.de
Ports (encoded)
SSL: 993
TLS: 143

smtp.vodafonemail.de
Ports (encoded)
SSL: 465
TLS: 25 or 587

Sign in and checking the Mails on Vodafone.de is possible!!!

But with Thunderbird it doesn’t work.

May be because it is not possible to set up the TSL-Ports in Thunderbird????
Thunderbird 78.7.0 (32-Bit)

Actual results:

No connection to the Vodafone-Server!
No Email download!

Expected results:

Connection to the Vodafone-Server!
Email download!

Whiteboard: [support]

Have you asked this question in the Thunderbird Support Forum?
If yes, please post link to question.
If no, please create a question and post a link to it.
https://support.mozilla.org/en-US/questions/new/thunderbird/form

Not being able to connect to server at this point requires Support, it does not mean there is a bug. It would be better to continue conversation in the Thunderbird Support forum.

-> INVALID (bugzilla is not for support)

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → INVALID
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