Open Bug 1691044 Opened 5 years ago Updated 5 years ago

PGP encrypted body empty

Categories

(MailNews Core :: Security: OpenPGP, defect)

Product:
MailNews Core
Component:
Security: OpenPGP
Type:
defect

Tracking

(Not tracked)

Status:
UNCONFIRMED

People

(Reporter: maxim13bg, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 11_2_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36

Steps to reproduce:

An encrypted message was received in the mail box. Click on it in order to open the main in new tab.

Used Thunderbird v. 78.7.0

Actual results:

The body of the mail is empty (no text)

Expected results:

The encrypted body text should appear in the body of the mail.

Troubleshoot: I understood that the encrypted mail was received, I can see it from 'View -> Message Source'. I can save the message source in file and can open it in Thunderbird correctly body decrypted (open file with 'File -> Open -> Saved Message')

Component: Mail Window Front End → Security: OpenPGP
Product: Thunderbird → MailNews Core

It would be a helpful first step to check the error console.
See here how to open the error console: https://wiki.mozilla.org/Thunderbird:OpenPGP#Debugging_.2F_Tracing

So you could click on another message, open TB error console (see above), maybe click the dust bin there to clear it, and then open the mail that has the issue, so you can see if there are messages in red color appearing when TB processes the mail with the issue. Or you could go ahead like mentioned in the debugging guide linked above and generate a enigdbug.txt debug log file.

Error console do not have any errors when I open PGP encrypted mail. I set 'extensions.enigmail.logDirectory' with value '/tmp/' (for log file 'enigdbug.txt').

I was expecting '/tmp/' folder to be created in /Users/user_name/Library/Thunderbird - no such folder created neither 'enigdbug.txt' file after I opened PGP encrypted mail.

I do not know macOS but according to the wiki article, there should already be a temporary folder /tmp/ on macOS, so you should have the file /tmp/enigdbug.txt

I use following OS:
ProductName: macOS
ProductVersion: 11.2
BuildVersion: 20D64

I have "temp.openpgp.logDirectory" - '/temp/' and I could not find '/tmp/enigdbug.txt' on absolute path '/Applications/Thunderbird.app/Contents/MacOs'.

I noticed press on 'Open' and 'Open link' buttons on the encrypted attachment does not work.

Steps to reproduce:

  1. sender write a new mail
  2. encrypt and send it
  3. you open/read the mail in sent items
  4. you don't see the text, only 'OpenPGP encrypted message.asc'
    5.a right click on 'OpenPGP encrypted message.asc' and select 'Decrypt and Open'
    5.a.1 on the new window 'Launch Application' select 'Send to:Thunderbird' press on 'Open link' button -> then nothing happend
    5.b. right click on 'OpenPGP encrypted message.asc' and select 'Open'
    5.b.1 'write new e-mail' window pop up with attachment 'OpenPGP encrypted message.asc' which is not the expected behavior.
  5. When use 'Decrypt and Save...' to xxxx.iml, then open file with Thunderbird - it works

Expected behaviour:
5.a.2 new window with the decrypted body of the e-mail in readable format.
5.b.1 new window with the decrypted body of the e-mail in readable format.

Similar problem discussed in bug 1663169 but issue still exist on Thunderbird 78.7.1 (64-bit).

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