Closed Bug 1691483 Opened 4 years ago Closed 4 years ago

Problem confirming two step authentication account locked out

Categories

(Cloud Services :: Server: Firefox Accounts, defect)

Product:
Cloud Services
Component:
Server: Firefox Accounts
Version:
Firefox 87
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: Jess.1019, Assigned: jbuck)

Details

User Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 14_4 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148

Steps to reproduce:

Entered ten digit recovery code but getting it invalid code error

Actual results:

Error invalid code

Expected results:

Should have logged me into sync account

Hi there, Firefox Accounts received bounces from your email address. I've cleared these bounces, could you please add accounts@firefox.com to your address book and try signing in again? Thanks!

email: jessilynn1@icloud.com
created at: 1581759914259 (2020-02-15 @ 04:45:14 EST)
bounce type: Transient
bounce subtype: General

email: jessilynn1@icloud.com
created at: 1600896738938 (2020-09-23 @ 17:32:18 EDT)
bounce type: Transient
bounce subtype: General

email: jessilynn1@icloud.com
created at: 1606465064099 (2020-11-27 @ 03:17:44 EST)
bounce type: Transient
bounce subtype: MailboxFull

email: jessilynn1@icloud.com
created at: 1612728082391 (2021-02-07 @ 15:01:22 EST)
bounce type: Transient
bounce subtype: MailboxFull

email: jessilynn1@icloud.com
created at: 1612808545644 (2021-02-08 @ 13:22:25 EST)
bounce type: Transient
bounce subtype: MailboxFull
Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → FIXED
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