169202 - arkia.co.il - Arkia (Israeli airline) - site not usable with Gecko

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: Hebrew, defect, P3)

Description

[Alon Altman]

Arkia (Israeli airline) blocks Mozilla and uses incorrect JavaScript.

Comment 1

[Alon Altman]

I have sent the following message to [e-mail]. Accepting bug.

Dear Webmaster,

I have been testing your web site "arkia.co.il" for compatibility with the W3C
Standards using the latest version of the Mozilla browser. The technologies in
Mozilla power, among other browsers, Netscape 6. I have noticed that your web
site currently does not display correctly due to the following problems:

Problem Summary:

Your site blocks non-IE browsers, thus denying access to Mozilla users such as
myself, who are forced to use some other airline.

I am contacting you to request that you upgrade your web site to provide the
same support for W3C Standards as it does for the proprietary extensions found
in Microsoft's Internet Explorer or Netscape Navigator 4.x and to offer some
resources that may help you.

Supporting W3C Standards is the right thing to do because it makes sure that the
Internet remains accessible to users of all browsers on all platforms and devices.

Supporting W3C Standards will make your web content accessible to :

* all users of Mozilla and Netscape 6 on the many platforms those browser
support (including Windows, Mac, Linux, and Solaris).

* all users of desktop applications that now use or will use NGLayout (a.k.a.
`Gecko'), the rendering engine at the core of Mozilla, to display web content,
including AOL Instant Messenger, ICQ, Spinner, and WinAmp.

* all users of a new generation of browsing appliances based on NGLayout, such
as the Gateway Connected Touch Pad with Instant AOL and the Intel DocStation,
and a new generation of set top boxes in development such as that recently
announced by Intel and Nokia.

What about Layers?
------------------
Layers are a proprietary technology that is supported by Netscape Navigator 4.x
only. Layers are not supported by the W3C Recommendations, and Mozilla-based
browsers do not and will not support layers. It is strongly suggested that you
start using the W3C Standard tags DIV, SPAN and IFRAME and the W3C DOM and drop
the use of layers altogether.

Resources available to help you support the W3C Standards
---------------------------------------------------------

Validate your HTML & CSS
------------------------

The W3C provides an HTML Validator at http://validator.w3.org that can help you
make your web pages valid HTML that can be viewed properly in any
standards-compliant browser. The W3C also provides a CSS 1 test suite at
http://www.w3c.org/Style/CSS/Test/ and a CSS 2 validator at
http://jigsaw.w3.org/css-validator/. Note that the Mozilla CSS parser is pretty
strict and invalid CSS accepted by other browsers like Microsoft's Internet
Explorer may not be accepted by it. Mozilla-based browsers will understand all
CSS which passes the validator.

Articles
----------------------

There are a number of articles that can help you make the transition to
supporting the standards:

A special section at mozilla.org has been dedicated to Web Developers such as
yourself. Please see http://www.mozilla.org/docs/web-developer/.

For an introduction to Cross-Browser Web Development see:
http://www.mozilla.org/docs/web-developer/xbdhtml/xbdhtml.html

The DHTML API, which is an body of open-source code providing a set of functions
to set CSS Positioning properties across multiple browsers, has been updated to
reflect the new standards support of Mozilla-based browsers and can be found at
a new address: http://www.mozilla.org/docs/web-developer/csspapi/csspapi.html

Learn how to dynamically change CSS properties using cross browser Javascript
at: http://www.mozilla.org/docs/web-developer/css1technote/css1tojs.html. This
page also provides a Code Generator to generate cross-browser Javascript to set
CSS properties that works on Microsoft's Internet Explorer, Netscape Navigator
4.x, and Mozilla-based browsers.

Netscape also has a site devoted to promoting cross browser web development for
Netscape 6 and other browsers based upon Mozilla as well as Microsoft's Internet
Explorer at http://developer.netscape.com/evangelism/.

Investigate the "Practical Browser Sniffer" at
http://developer.netscape.com/evangelism/tools/practical-browser-sniffing/.

Learn how to update DHTML pages to support Mozilla and Netscape 6 at
http://developer.netscape.com/evangelism/docs/articles/updating-dhtml-web-pages/.

Learn how to diagnose web pages for Mozilla and Netscape 6 support at
http://developer.netscape.com/evangelism/docs/articles/fep/.

In Conclusion
-------------

I have opened a bug in the mozilla.org bug system to track this issue; it can be
found at: http://bugzilla.mozilla.org/show_bug.cgi?id=169202
I hope that the information in this letter will help you to upgrade your site.

Sincerely,

Alon Altman

Comment 2

[Shoshannah Forbes]

*** Bug 177277 has been marked as a duplicate of this bug. ***

Comment 3

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg

Comment 4

[Tsahi Asher]

i suggest replacing "Arkia" with "arkia.co.il" (or at least add it as a prefix)
in the summary to make it easier to find.

Comment 5

[Prognathous]

I agree. Note that searching for either "arkia.co.il" or "arkia" turned out this
bug (even with the old summary), the explicit address makes it clearer.

Prog.

Comment 6

[Frederic Bezies]

Still denying...

http://www.arkia.co.il/notie.htm when trying to access to this site using
Firefox 0.9.1+ (5 hours old build) :|

Comment 7

[Tomer Cohen :tomer]

‎The block have been removed, /notie.html returns 404. 

The site seems usable, but the order form is broken.

Comment 8

[Tsahi Asher]

can someone update the summary here?

Comment 9

[Boaz Dodin]

I suggesting to change the resolution, WFM.

Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1 ID:2006120418

Comment 10

[Tsahi Asher]

see comment 7 and comment 8. you can't search, and you can't make an order (the order form submit button is not responding). the site uses non-standard javascript and ActiveX.

Comment 11

[Tomer Cohen :tomer]

Page still not fully compatible. On the main page, for example, you can't launch the calendar date selector. 

Error: event is not defined
Source File: http://www.arkia.co.il/site2/heb/js/function.js
Line: 7

Comment 12

[Oren Held]

Arkia's recent reply: http://israeliweb.blogli.co.il/archives/35

Long story short, they claim they'll fix this, but they have no schedule for this project.

Comment 13

[Tomer Cohen :tomer]

Still broken.

Comment 14

[Oren Held]

Site seems to be fixed.

Comment 15

[Tomer Cohen :tomer]

(In reply to Oren Held from comment #14)
> Site seems to be fixed.
Can you please update the wiki page?

Comment 16

[Oren Held]

Will update.