1692158 - Volume overlay is enabled again, FF 85.0.2 seems to ignore "media.hardwaremediakeys.enabled" setting

Status: RESOLVED INVALID

(Core :: Audio/Video: Playback, defect)

Description

[Dan]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0

Steps to reproduce:

Win 10 Home, build 2004

1. Have "media.hardwaremediakeys.enabled set to "false"
2. Update Firefox to 85.0.2
3. change windows volume

Actual results:

overlay is appearing again, although media.hardwaremediakeys.enabled is STILL set to "false".

Expected results:

This kind of overlay appears: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-08-26-08-05-05-b69171.png

Comment 1

[Dan]

correction:

Actual results:

this kind of overlay is appearing again, although media.hardwaremediakeys.enabled is STILL set to "false".
https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-08-26-08-05-05-b69171.png

Expected results:

only volume-bar should appear, without the massive box showing the name of the current audio-tab.

Comment 2

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Audio/Video: Playback' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Comment 3

[Dan]

Bug only occurs occasionally it appears, could possibly also be related to a Windows 10 2004 bug, the XBox gamebar (comes with Win10) being activated and .exe NOT automatically being terminated if user disables Xbox gamebar in Windows settings.
(C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.420.11102.0_x64__####[some-cryptic-code-here]###\GameBar.exe)

Comment 4

[Bryce Seager van Dyk [:bryce] (he/him) - Not reading bugmail]

Alastor, could you help me triage this?

Comment 5

[Alastor Wu [:alwu]]

Could you check if the botton Control media via keyboard, headset, or virtual interface, in about:preference , is false? Any if you retrigger the button to make it unclick, will the issue still happen?
Thank you.

Comment 6

[Alastor Wu [:alwu]]

I can't reproduce this issue on my Windows 10, whenever I un-click the button in the about:preference, the media metadata part will disappear immediately.

Comment 7

[Dan]

"Control media via keyboard etc." is unticked, cannot reproduce.
Ok I can now confirm, it is related to a very annoying. Windows-bug with Gamebar. Pressing Windows-key + G together will open gamebar overlay, and then even when closing, the gamebar volume overlay remains, even with "background-recording" gamebar-feature disabled... -.-
To remove the volume-overlay, user has to end GameBar.exe process manually... -.-

Comment 8

[Alastor Wu [:alwu]]

Per comment7, it sounds like this is not a Firefox issue? Close this bug, but feel free to reopen it if you still think that is Firefox's issue.