Closed Bug 1694644 Opened 4 years ago Closed 1 year ago

Firefox 86 printing issue with Zebra Direct Thermal Printer

Categories

(Core :: Printing: Setup, defect)

Firefox 86
Unspecified
Windows
defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: noufal.parappalath, Unassigned, NeedInfo)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:86.0) Gecko/20100101 Firefox/86.0

Steps to reproduce:

Zebra Thermal printer is not printing from FF 86, So I tried again in older version then I was able to print.

Actual results:

Zebra Thermal printer is not printing.

Expected results:

When I compared the printer preference / (settings) from both browser, width and height valuess are different. When I changed these value, it is printing. But everytime we have to change this manualy.

The Bugbug bot thinks this bug should belong to the 'Core::Printing: Setup' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Component: Untriaged → Printing: Setup
Product: Firefox → Core

Thanks for the bug report.

Noufal, can you please post the results of about:suppport on both of the older version and the new Firefox 86 (before changing the width/height values)? Thanks!

CCing :bobowen and :jwatt.

OS: Unspecified → Windows

For the comment above. That'd really help to get this fixed. Thanks.

Flags: needinfo?(noufal.parappalath)

Closing as INCOMPLETE per comment 2 and 3.

If you can still reproduce and can help add any more information, feel free to reopen - thanks!

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Resolution: --- → INCOMPLETE
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