Closed Bug 1695831 Opened 4 years ago Closed 4 years ago

Firefox Account Locked

Categories

(Cloud Services :: Server: Firefox Accounts, defect)

Firefox 86
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: students, Assigned: jbuck)

References

Details

Attachments

(1 file)

+++ This bug was initially created as a clone of Bug #1417511 +++

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0
Build ID: 20171112125346

Steps to reproduce:

Firefox tried to send an e-mail to verify my account and the mail was bounced. I've resolved the issue with my e-mail but need my account unlocked

my mx settings were incorrect which caused the email to bounce and I've fixed and corrected the issue and was able to create mozilla account and receive confirmation email but still unable to login to my firefox account with students@testsrv1.com. Please help by unlocking my firefox account.

thanks.

This is not a security issue, and this has nothing to do with bug #1417511

Assignee: nobody → jbuckley
Component: Security → Server: Firefox Accounts
Product: Core → Cloud Services

Hi there, Firefox Accounts received bounces from your email address. I've cleared these bounces, could you please add accounts@firefox.com to your address book and try signing in again? Thanks!

email: students@testsrv1.com
created at: 1614580778000 (2021-03-01 @ 01:39:38 EST)
bounce type: Permanent
bounce subtype: General
Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → FIXED
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