Closed Bug 1696096 Opened 5 years ago Closed 5 years ago

Immediately logs out of franklin templeton website

Categories

(Firefox :: Untriaged, defect)

Firefox 86
defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: verma.srijan19, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:86.0) Gecko/20100101 Firefox/86.0

Steps to reproduce:

logged into https://www.franklintempletonindia.com/

Actual results:

Immediately the page refreshes on login and logs me out

Expected results:

It should not have logged me out.

(I had experienced this also on the firefox nightly version before the update was rolled out to the general firefox build and now facing the same in the public build)

Hey Verma,
I couldn't verify this issue since it requires a PAN to register and I don't know exactly where to acquire one.

Can you test the issue while in Safe Mode? You can find helpful info here : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode .
Also a fresh new profile could help. You can find more about creating a new profile here : https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile .
If possible, you can test this issue on the nightly build as well. Download the build from : https://www.mozilla.org/en-US/firefox/nightly/all/ .

Flags: needinfo?(verma.srijan19)

Closing this as Resolved > Incomplete for now due to lack of further details.
If this issue reoccurs please re-open it and provide the necessary info for a further investigation.

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → INCOMPLETE
Flags: needinfo?(verma.srijan19)
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