Closed Bug 1696362 Opened 5 years ago Closed 5 years ago

Folder pane is not shown

Categories

(Thunderbird :: Folder and Message Lists, defect)

Product:
Thunderbird
Component:
Folder and Message Lists
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: judy, Unassigned)

Details

(Whiteboard: [support])

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Steps to reproduce:

rebooted computer
closed/reopened application

Actual results:

nothing.
I currently have 3 accounts. The accounts are showing in the settings. But the app will not bring up the screen to access all three account folders. Only one account and its emails will display. I cannot see the left column at all.This happened with no warning, has not happened before.

Expected results:

I should be able to see on the display the left side column.Normally when app opens, the left column displays with the 3 accounts in the menu with its subfolders. I should be able to click to open any of my 3 accounts

I use Chrome browser.

Does it happen if you do Help > restart with addons disabled?

Component: Untriaged → Folder and Message Lists
Summary: left column with all email accounts will not open → Folder pane is not shown

Do you have the Folder Pane disabled in View > Layout from the Menu bar, or Customize > Layout from the Menu button?

Flags: needinfo?(judy)

Likely not a thunderbird bug.
In the future, you can get support at https://support.mozilla.org/en-US/questions/new/thunderbird

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Flags: needinfo?(judy)
Resolution: --- → INVALID
Whiteboard: [support]
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