Video stream quality in Pexip decreased from 85 to 86
Categories
(Core :: WebRTC: Audio/Video, defect)
Tracking
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People
(Reporter: peteringemann, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:86.0) Gecko/20100101 Firefox/86.0
Steps to reproduce:
Started conference call from home to join a meeting with my colleagues using Pexip.
Actual results:
The video stream from my end was very poor and clunky and I was asked to disable video and just participate with microphone.
Expected results:
For the past year this has worked perfectly.
The problem all happened after upgrading to Firefox 86. Therefor I downgraded to Firefox 85.0.2 and now it works great again.
Have you changed something?
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Updated•5 years ago
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Comment 1•5 years ago
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The Bugbug bot thinks this bug should belong to the 'Core::Audio/Video: Playback' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.
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Comment 2•5 years ago
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This sounds like a WebRTC issue. Moving it to the right component.
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Comment 3•5 years ago
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Peter, if you have a moment to try on Firefox 86 again, would you mind going to about:config and setting media.navigator.video.use_transport_cc to false? If your issue is resolved this will tell us if it is related to a change made to improve a simulcast switching issue that has made other situations potentially worse.
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Reporter | |
Comment 4•5 years ago
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(In reply to Michael Froman [:mjf] from comment #3)
Peter, if you have a moment to try on Firefox 86 again, would you mind going to about:config and setting
media.navigator.video.use_transport_cctofalse? If your issue is resolved this will tell us if it is related to a change made to improve a simulcast switching issue that has made other situations potentially worse.
Sure! Tomorrow I have a few meetings using Pexip. I’ll prepare my Surface with Firefox 86 and give it a go with some modified configurations.
I’ll let you know what I find.
/ p
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Reporter | |
Comment 5•5 years ago
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(In reply to Michael Froman [:mjf] from comment #3)
Peter, if you have a moment to try on Firefox 86 again, would you mind going to about:config and setting
media.navigator.video.use_transport_cctofalse? If your issue is resolved this will tell us if it is related to a change made to improve a simulcast switching issue that has made other situations potentially worse.
Hi Michael,
You can close this incident. I am not able to reproduce. I tried your config both true and false but I wasn't able to reproduce my problem.
Might be a glitch in the Matrix.
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Comment 6•5 years ago
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Thank you for the update and being willing to try.
Description
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