User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.1) Gecko/20020826 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.1) Gecko/20020826 When accessing Mozilla v1.1's mail UI, Mozilla.exe crashes due to gkcontent.dll file. I have attached details.txt (from Quality Feedback program) and liprefs.js (I deleted the URL and the extra space at the bottom of this file to get my mail working). This was my first time ever and that was reproducable until I fixed the liprefs.js file. Reproducible: Couldn't Reproduce Steps to Reproduce: 1. Accessing Mozilla's mail UI. View my liprefs.js file to find any problems. 2. 3. Actual Results: When accessing Mozilla v1.1's mail UI, Mozilla.exe crashes due to gkcontent.dll file. Expected Results: Loaded up my mail UI. Check the attachments.
Created attachment 100069 [details] The libprefs.js file that made Mozilla unhappy with mail UI access. See if you can find the problem in this file.
Created attachment 100070 [details] Netscape's Quality Feedback Exported Log This was after I rebooted my computer, loaded Mozilla, and went to try the crash.
Please let me know when this can be close. I would like to remove the attachments ASAP once the problem has been debugged.
Hi, Philip. Sorry, but that attachment contains nothing useful to me. Can you include the Talkback Incident ID # here, so I can grab the stack trace off of the server? Running talback.exe should show you something like TB849343W (just an example). Thanks.
Stephen asked me to reproduce this issue and use talkback.exe. However, I failed to reproduce this even with the liprefs.js file I had. I will follow-up if I am able to do it (doubt it). Sorry.
Marking worksforme, for now. Philpi, if you find this again, please reopen this bug or file a new one (at your discretion). Thanks!
verified worksforme philip, please do file a new bug if you experience this again. Thanks.