One crash causes mozilla to always crash

RESOLVED DUPLICATE of bug 167915

Status

SeaMonkey
General
--
critical
RESOLVED DUPLICATE of bug 167915
16 years ago
14 years ago

People

(Reporter: Kai Stukenbrock, Assigned: asa)

Tracking

({crash})

Trunk
x86
Windows 2000
crash

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

16 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 5.5; Windows NT 5.0; T312461; .NET CLR 1.0.3705)
Build Identifier: 2002091908

Every now and then mozilla crashes unexpectedly on me. Sometimes things work 
fine for a couple of days, then I get a crash again. I have no idea of what 
causes this crash, but what bothers me especially is the following behavior, 
which I first noticed in 1.2alpha.

Once I've had had this first crash, I cannot use Mozilla anymore in the current 
windows session. Even though after the crash Mozilla is gone from memory, the 
fast startup icon in the icon tray is gone, all windows are closed (obviously, 
after a crash), starting mozilla again will always lead to a crash on the 
second or third page openend, regardless of where I surf to. I can only get rid 
of that problem by rebooting Win2k.

Here are 3 talkback IDs from a recent occurence of this problem:

TB11301073E (the first crash)
TB11301107W
TB11301124G (two crashes resulting from the first one)

Reproducible: Couldn't Reproduce

Steps to Reproduce:
Haven't found a sure way to reproduce the first crash. But after first crash 
more crashes will always follow
(Reporter)

Comment 1

16 years ago
Now the problem persists even after reboot of Win2k... Browser crashes on 
second page after start up page - pages I had no problem with before the first 
crash described above (about 40 min ago). I have not changed my system in the 
time between there being no problems and now with all the crashes.

Tried updating to 2002092008, to no avail

Talkback ID of crashes after reboot:
TB11302219Y
TB11302085K
TB11301899Y
TB11301812G

Updated

16 years ago
Severity: normal → critical
Keywords: crash, stackwanted

Updated

16 years ago
Whiteboard: [has talkback ID]

Updated

16 years ago
Keywords: stackwanted
Whiteboard: [has talkback ID]

Comment 2

16 years ago
Created attachment 100097 [details]
Unique stacks from these crashes

Here are the unique stacks from the reporter's crashes. Beginning with a crash
in nsImageBoxListener::OnStopDecode (current bug 167915).

Comment 3

16 years ago
Please delete your current profile and create a new one. Perhaps that will solve
the problem.
(Reporter)

Comment 4

16 years ago
I already tried that but it did not help.

Comment 5

16 years ago
I also has some mysterious crashes, starting probably around 20020914 (not
sure), mostly happening while mozilla window is inactive (behind other windows).
Can't spot any pattern in it though.

==> NEW
Status: UNCONFIRMED → NEW
Ever confirmed: true

Comment 6

16 years ago
> I also has some mysterious crashes, starting probably around 20020914.

Yes, Windows crashes a lot since 20020914, but there are already bugs filed for
those crashes:
http://ftp.mozilla.org/pub/data/crash-data/Trunk-topcrashers.html
(Reporter)

Comment 7

16 years ago
Re: Comment #2

Well, I looked at bug 167915 - and indeed, my start page is spiegel.de, so this
might be the root of the problem. Funny thing is, though, that sometimes I have
no problems and sometimes one crash will lead to a series of further crashes...

Comment 8

16 years ago
corrupted chrome registry?
reporter, can you unstall Mozilla, delete all files in mozilla/chrome
directory, reinstall, and see if you can still reproduce the problem?
(Reporter)

Comment 9

16 years ago
Re: comment #8

I did that, but it did not help, had a couple of similar crashes afterwards.
Unfortunately, I have no talkback ID of them as I had also deleted the
components directory and then installed a new build (2002092308) without
talkback. Will provide some, when crashing continues.
dupe of bug 167915

*** This bug has been marked as a duplicate of 167915 ***
Status: NEW → RESOLVED
Last Resolved: 16 years ago
Resolution: --- → DUPLICATE
Product: Browser → Seamonkey
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