User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.1) Gecko/20020826 Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.1) Gecko/20020826 Looking at 96207 and 167834 and now this problem, it looks like the architecture of the advanced SMTP settings (i.e., handling of the interface for multiple SMTP servers) is not there yet. This problem occurs when you delete the previous default server, and then set a new server to be the default. The default setting, (as set to "use default server" in the advanced setup for each multiple account) is not accessed and a send error is generated stating that server %s is not available etc. Reproducible: Always Steps to Reproduce: 1. Create a few SMTP server records in the advanced interface (fool around with ok buttons that don't work while you're at it.) 2. Set one of them to the default. 3. Go into your multiple accounts, and set some of them to use the default 4. Delete the default and set another one as default 5. Your there where you can't sent mail from those accounts which use the default. Actual Results: Bad news! Mozilla mail is useless, 'cause you can't send any mail! (You have to go to each account and specify a server, which defeats the idea of having a default in the first place.) Expected Results: set the default SMTP server, as requested, and have that value be made available to all accounts that are set to use the default. (None)
Worksforme on 2003101104-trunk/Win-Me if "Always Use Default Server" is set(manually) at [Server Settings][Advanced] of all accounts. (1) Change SMTP server setting of all accounts to "Always Use Default Server" -> value of "mail.identity.idN.smtpServer" becomes blank (about:config) (2) Try to delete current default SMTP server -> Unable to delete defaulted SMTP server because "delete" button is not available(grayed out) for defaulted server (3) Add additional SMTP server (Dummy,SMTP server name=test.test.test) (4) Try to send mail saved in drafts folder -> Error message for server_name=test.test.test was issued (5) Change other(valid) SMTP server to defalut SMTP server (6) Delete old default SMTP server(test.test.test) (7) Try to send mail -> Mail was sent via. new default SMTP server successfully I think real problem is: SMTP server is set to specific SMTP server (first defined SMTP server which is set as default SMTP server) instead of "Always Use Default SMTP server" on account definition? Reporter, isn't it right? Another case is possible. Since old Mozilla had bugs in SMTP server definition, (1) multiple SMTP server entries were defined for a SMTP server when same SMTP server is specified on definition of additional accounts (2) different SMTP server entry(but same sever) is set as SMTP server to each account's SMTP server definition Both bugs are already resolved but account definition done by old Mozilla can not be corrected automatically. If your accounts were defined by old Mozilla and above 2 problems exists, you'd better to clean up of garbage. (1) Delete multiple SMTP server entries for same SMTP server (2) Set "Always Use Default SMTP Server" or specific SMTP server entry at [Server settings][Advanced] for all accounts
Reporter, Still problem? See Bug 220761 and Bug 202308 . Note: Bug 220761 was already closed as "INVALID" by bug opener. > With multiple SMTP servers specified 'DEFAULT' is ignored
In the "Advanced Outgoing Sever (SMTP) Settings" dialogue box, NO matter which SMTP server is set default, always the first/top SMTP server in the list is used.
Mail/News has a poorly designed SMTP user interface. This type of problem is normally an enhancement, and would thus be of low priority to developers. However, the bad design of the SMTP user interface is causing a number of users to file spurious bugs. It is also resulting in a lot of grief (the magnitude of which is not recognized, because it is dispersed between a number of different bugs). This is a problem with both Mozilla Mail/News and Thunderbird. It remains a problem even in these, more recent versions: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040113 Mozilla Thunderbird 0.5 (20040207) Although no single SMTP bug has that many votes, the sum of votes for those bugs partially or wholly dependent upon UI problems is rather large. These bugs aren't really bugs, but are users who are mislead by the UI: bug 228643 - Outgoing Server settings ignore the default bug 170089 - default server value not being used to send mail. Mail cannot be sent. bug 222064 - don't remember the updated default SMTP server. Can't use more then one SMTP server These bugs all mention or are in part due to bad UI design: bug 202468 - 3 votes - Simpler, more consolidated UI for SMTP server settings bug 52384 - 27 votes - difficult to define multiple smtp servers and quickly/automatically switch between them bug 154453 - 2 votes - SMTP setting dialog totally corrupted bug 218518 comment 4 and comment 5 - unable to select alternate SMTP server in Account Settings bug 226017 - Should try other SMTP servers when default doesn't work Note that all of these bugs can't simply be marked closed and consolidated into one bug (most contain more than one issue with the way SMTP servers are entered & organized). However, I suggest that the UI aspects of these bugs be consolidated into bug 202468 . Let's all vote for it, and hopefully get some work done on this UI! Andy
*** Bug 223031 has been marked as a duplicate of this bug. ***
*** Bug 222064 has been marked as a duplicate of this bug. ***
*** Bug 228643 has been marked as a duplicate of this bug. ***
It seems that chaninging of the default SMTP server often requires Mozilla restart to come into effect. Hardware/OS -> All/All Clarifying summary Confirming
Status: UNCONFIRMED → NEW
Ever confirmed: true
OS: Linux → All
Hardware: PC → All
Summary: default server value not being used to send mail. Mail cannot be sent. → Change of default SMTP server does not come into effect instantly
*** Bug 202308 has been marked as a duplicate of this bug. ***
One and a half year since this bug has been reported but doesn't seem to be changed. Is it because the component isn't correct? Maybe it needs to be "Mail backend"?
*** Bug 247372 has been marked as a duplicate of this bug. ***
*** Bug 247801 has been marked as a duplicate of this bug. ***
thats right, if i change the default smtp server, nothing happens, and the old one is still used... i edited the prefs.js on line 54: ser_pref("mail.identity.id1.smtpServer", "smtp2"); then it works! (but thats not the good way ;) greetings
I think default SMTP server change related bugs can be closed as any of next three: - "INVALID" if reporter believes his fault. - "DUP of Bug 202468" if reporter feels current SMTP server related UI is very confusing. - "DUP of Bug 222388" if reporter thinks Mozilla's fault, "Always use default SMTP server" should be set on account definition instead of specific SMTP server which is set as default SMTP server when account is defined.
Oh! Do you mean with Mozilla still running you changed the prefs.js file and it worked? Oh, I always thought prefs.js content is read at the very beginning of Mozilla and successive access to this file is writing. So visibly it's not.
Reporter has not said anything since opening the bug, despite multiple requests for responses. Duping to a bug where there has been some patch activity. *** This bug has been marked as a duplicate of 222388 ***
Status: NEW → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → DUPLICATE
Bug 222388 is different from this one. This bug is about change of the Default SMTP server and how it affects existing accounts, see comment 9. Nothing to do with newly created accounts which bug 222388 is about.
Status: RESOLVED → REOPENED
Resolution: DUPLICATE → ---
(In reply to comment #18) Max Alekseyev, following is your request? - Change account's SMTP choice automaticaly when default SMTP server is changed, if a account's choice is the specific SMTP server which is previous default SMTP server. If yes, it shouldn't. Changing of default SMTP server should not affect account's SMTP choice, because SMTP definition(including default or not) and account's SMTP choice is independent. "Which is default" and "Whether use default or not" is completely defferent thing. If a account's choice is a specific SMTP server, it cannot/shouldn't mean "Always use default SMTP server" even when the SMTP server is set as default SMTP server. If defaulted SMTP server has to be used any time even after default SMTP server is changed, a account's choice has to be "Always use default SMTP server". User's usual expectation when accout definition is "Always use default SMTP server" as you, including me. However, Mozilla's current setting on account definition is "a specific SMTP server" which is defaulted when account definiton. This is the main cause of many user's confusion and this is the reason why Bug 222388 was opened and is kept open and is in development. Real problem I know on default SMTP server change even when "Always use default SMTP server" is next problem only. - Previously defaulted SMTP server is used on send even though user sets "Always use default SMTP server" for the account, if default SMTP server is changed while mail editing. This is because the specific(defaulted) SMTP server is already selected when start of mail editing(=choice of identity=choice of from address). This can probably be avoided by temporary change of identity(From:). Newly defaulted SMTP server will be get when original identity is choosed again.
To all reporters of this bug and DUP bugs. Read Thunderbird FAQ at Knowledge Base of MozillaZine, please. http://kb.mozillazine.org/index.phtml?title=Thunderbird_:_FAQs_:_Multiple_SMTP_Servers http://kb.mozillazine.org/index.phtml?title=Thunderbird_:_FAQs_:_Multiple_Identities
(In reply to comment #19) > (In reply to comment #18) > Max Alekseyev, following is your request? > - Change account's SMTP choice automaticaly > when default SMTP server is changed, > if a account's choice is the specific SMTP server > which is previous default SMTP server. Nope. [...] > Real problem I know on default SMTP server change even when "Always use default > SMTP server" is next problem only. > - Previously defaulted SMTP server is used on send > even though user sets "Always use default SMTP server" for the account, > if default SMTP server is changed while mail editing. Previously, change of default SMTP server was taken into effect only after Mozilla restart. And this is what this bug is about. But as I see now the problem seems to be fixed. Marking as FIXED
Status: REOPENED → RESOLVED
Last Resolved: 13 years ago → 13 years ago
Resolution: --- → FIXED
Max Alexseyev, it's considered customary to ask the reporter if the bug is in fact working as expected before marking it. Also, unless you can point to a specific patch that fixed the problem, the preferred resolution is WorksForMe. Paul Mayer, is this bug still a problem for you with current builds of either Mozilla or Thunderbird?
*** Bug 276013 has been marked as a duplicate of this bug. ***
According to comment #21, Max Alekseyev(re-opener)'s problem is found that different problem form this bug, and is found that his problem is already WORKSFORME. Closing as DUP of bug 222388 again as comment #17 did, because no response from bug opener since bug open. *** This bug has been marked as a duplicate of 222388 ***
Status: REOPENED → RESOLVED
Last Resolved: 13 years ago → 13 years ago
Resolution: --- → DUPLICATE
You need to log in before you can comment on or make changes to this bug.