Closed Bug 170449 Opened 22 years ago Closed 15 years ago

bookmarks disappeared

Categories

(SeaMonkey :: Bookmarks & History, defect)

Product:
SeaMonkey
Component:
Bookmarks & History
Type:
defect
Priority:
Not set
Severity:
major

Tracking

(Not tracked)

Status:
VERIFIED WORKSFORME

People

(Reporter: LadyGryphon, Unassigned)

References

Details

(Keywords: regression) 

On Satrday the bookmarks were fine. When I went into Mozilla on Sunday all the
bookmarks were gone.
Crystal, please read the bug reporting guidelines 
(http://www.mozilla.org/quality/bug-writing-guidelines.html) before logging a 
bug.

Please include the build id of the build you were using, as well as any 
information we could use to try to reproduce this bug.  As it stands, this bug 
does not have enough information to be useful.

Possibly related to bug 170261.
In an email from the reporter:

"version is 1.0.1, build 2002082306"

Crystal, did Mozilla revert back to its default bookmarks, like in bug 164244? 
or were all the bookmarks gone?
Summary: bookmarks disapered → bookmarks disappeared
Email from reporter:
"All the bookmarks disappeared. There was nothing under bookmarks at all."
*** Bug 171212 has been marked as a duplicate of this bug. ***
*** Bug 176172 has been marked as a duplicate of this bug. ***
*** Bug 176149 has been marked as a duplicate of this bug. ***
Consolidating all "randomly lost bookmarks" bugs into one and confirming.
Status: UNCONFIRMED → NEW
Ever confirmed: true
I've filed bug 176172, which is a duplicate of this, so I post my comment here.

In bug 171212 (another dupe) I read that it happened after a power loss.

I barely remember that I've had a blue screen of death the day before, which
might have triggered the problem. 

Looks to me that the bookmarks file is somehow constantly open for performance
reasons and when a BSOD or power loss comes occurs, the file gets badly
corrupted. Mozilla then sees no other chance to recover and trashes the old
file, creating an entire new file without any bookmarks in it.
*** Bug 177264 has been marked as a duplicate of this bug. ***
Severity: normal → major
*** Bug 175136 has been marked as a duplicate of this bug. ***
*** Bug 178442 has been marked as a duplicate of this bug. ***
Keywords: regression
OS: Windows XP → All
Hardware: PC → All
*** Bug 179547 has been marked as a duplicate of this bug. ***
*** Bug 180689 has been marked as a duplicate of this bug. ***
*** Bug 186456 has been marked as a duplicate of this bug. ***
*** Bug 185398 has been marked as a duplicate of this bug. ***
Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2.1) Gecko/20021130
I have no quicklaunch in systray.

Yesterday i did some browsing and added a bookmark.
Today all of my own bookmarks are gone but strangely that last one is still there.
However i can't see it in Mozilla/defaults/profile/bookmarks.html or
Mozilla/defaults/profile/US/bookmarks.html ? So where does it come from.

I had a crash with 3dmark2003 but mozilla wasn't running at that time.

Hi,

I had the same thing yesterday.  I had a coreDump in Windows XP SP1 right
before.  Fortunately, I had the bookmarks backuped.  I am using 3.1.  I can give
anymore information.  The memoryDump had to do with my graphics card (Radeon
8500) in file ati3d2ag.dll.  I think the coreDump was from overheating because I
checked temp afterward and it was 57C which is too high...It was a hot day.  

Anyway, just wanted to comment that I received same bug...  
Sorry, I meant to say 1.3 above;
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.3b) Gecko/20030210
*** Bug 203703 has been marked as a duplicate of this bug. ***
My problem is different from many of these: I keep about 500 bookmarks mostly in
about 20 folders, and frequently when I click to open or close a folder or to
open a bookmark, one of the bookmarks (not necess. the one I clicked on)
disappears. I have learned to look inside all the folders if necessary, and
usually the missing item will show up tucked down inside a folder--randomly, not
necessarily nearby.
My lab had a power loss during this week-rnd and after that I lost all of my
bookmarks.
Furthermore I event lost the ability to drag/drop to my Personal Toolbar (the
new bookmarks.html) seems to be badly reconstruct.
Before removing this file -even if corrupted- could it be possible that
Mozilla-Browser pops up some warning ?
think its the same bug here...
appeared after some bluescreen under xp
there still is a bookmark file with info in it but even if i import my old one
the bookmarks don't come back and all bookmark folders are gone (includes the
personal toolbar)

Hi

Just come across this myself. Downloaded 1.4rc1 and installed it, and now my
bookmarks Disappear. Interestingly enough, if I go to edit them, they are listed
there in total, but in the sidebar, nope, no sign at all!

I'm running Mozilla on Windows XP Professional Edition SP1 with up to date
patching as far as the OS is concerned.
I use Mozilla on Linux and I had the same problem since 1.3 or 1.3.1 (don't
remember, unfortunately), after the installation of every new version (1.3(?),
1.3.1, 1.4beta, 1.4rc1, 1.4rc2) the bookmarks would disappear completely around
the 3rd to 5th time I started the new Mozilla. It happened only once per new
version. There were no prior crashes. See also bug 21027, it might be a
duplicate or again it might not. Of course I have wisened up and save the
bookmarks every time now, but it is still pretty annoying if you have lots of
them and don't know about this problem.


Sorry, that should've been bug 201027
WTF, Im the owner of this bug. How did I get kicked from my own report?

I have hit this bug three times.  The first time, the bookmarks magically
reappeared.  (That was version 1.3.)  But the last two times, they did not
reappear.  (This is version Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.4)
Gecko/20030714 Debian/1.4-2.)  It seems to happen if I close and reopen mozilla
at around the same time.  Maybe there's a race condition?
There were no crashes or other odd behaviors going on between the time the
bookmarks were there and the time they weren't.
I am using Mac OSX 10.1.5 Moz build 2003093005

Because this bug# is relatively old and generalized I am wary of making a
comment on this bug alone but I will leave a note and hopefully someone fixes
it.  I don't know if this is Mac OSX specific (since I don't have a windows
machine) either but here goes.

Using the above setup my bookmarks in Mozilla have disappeared 3 or 4 times. 
Once the bookmarks disappear I can no longer drag links to add them to my
toolbar bookmarks.  In fact, there is no "toobar bookmarks" folder and even
trying to remake a toolbar bookmarks folder in the bookmarks manager does not
restore the functionality.  

After much frustration I created a new profile and the toolbar bookmarking
functionality was fine in the new profile.  "It must be a preferences issue," I
thought. I opened up the profile folders and copied the bookmarks.html file from
the new profile to the default profile and hoped everything would go back to
normal.  It did (for a while) and then the bookmarks disappeared and toolbar
bookmarking screwed up again.  This has happened 2 or 3 times.

Something is corrupting or deleting my bookmarks.html in the default folder. 
There are a number of significant file differences in the default and new
profile pref folders.  Most significantly the lack of themes I've installed on
the new profile.  I am hazarding to guess that the bookmark disappearance has
something to do with changing themes but it sounds a bit of stretch doesn't it.
 I'm going to use the new profile for a while and see if this lack of themes
makes a difference and report back later.

I am not a programmer so I don't know how to fix the software but if someone
could give this bug a fair look I'd be greatful.
Mass reassign of my non-Firefox bugs to ben_seamonkey@hotmail.com
Assignee: bugs → ben_seamonkey
I started Firefox and then started Mozilla and closed Firefox. The result was
that all bookmarks (about 450kB) were totally gone. The bookmark-file is totally
empty. Other user preferences still remains. I use/have only one profile
(default). Computer hadn't crash or ask profile or anything. One
bookmarks-1.html was found, but it's dated three weeks old and it is not
complete (260kB).

OS is Windows XP sp1 and the browsers were:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040206 Firefox/0.8
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040113
Win98SE Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.6) Gecko/20040113

A workaround is to export the bookmarks.html to another folder, stop Mozilla,
copy the exported bookmarks.html back to the profile folder and restart Mozilla.

It appears that the Bookmark Manager is not properly "saving" to disk the
bookmarks.html file when the Bookmark Manager is closed.

SuSE Linux 9.0+Updates Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.6)
Gecko/20040113

Changes made under the Bookmark Manager ARE being properly "saved" in this
environment.
My platform is:

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.6) Gecko/20040311 Firefox/0.8

While Firefox was running, I was compiling applications in my Gentoo.  Ran out
of diskspace.

In effort to get some space I told Firefox to clear my local cache.  Later in the
same session, the acrobat reader plugin from hell caused my Firefox to crash.

Now I have no bookmarks in my Default profile.

Restored the previous day's version from my backups. Restart Firefox, Default
profile overwrites the file with empty bookmarks, other profiles still fine.
I have recent build of Moz: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US;
rv:1.8a3) Gecko/20040817

All my bookkmarks disappeared a few days ago and the Personal Toolbar Folder
also disappeared. I had the problem earlier a few vs. back. The only solution is
to create a new profile. However, losing bookmarks is disastourous. This problem
needs to be tackled SOS
I am using Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20040913
Firefox/0.10. I am using it Windows XP with SP1.

All my bookmarks disappeared after a "blue screen" reboot. In the profile
directory there are two files: Bookmark.html, Bookmark.bak - each of about 1K,
empty.

Now firefox doesn't remember the bookmarks - everytime I exit Firefox the
bookmarks disappear and the .html file is recreated with nothing in it.
It happened to me...  I was using 1.0 PR release and after restarting my PC  XP
Pro, Dell laptop with overheating problems, my PC came up with several error
messages saying it couldn't find certain files.  Obviously one was a .dll for
Firefox, and after shuting down and rebooting again, the error messages were
gone, but Windows was not working correctly and Firefox had reverted my
bookmarks back to the install defaults.

I had to re-install some windows files and change settings to get Windows back
to normal, but no luck in getting Firefox bookmarks back.  I searched my
harddrive for any files that may have been the old bookmarks with no luck. 
Luckily I had just started to add bookmarks to FireFox after importing ones from
IE.  However, I did lose several bookmarks that I can't replace.....  don't know
what they were.  I looked through the history  (which was not wiped!) and added
some back, but it would be really great if somebody knows of a way to find the
corrupted or lost bookmarks....

Right now I upgraded to the 1.0 new release and am rebuilding my settings and
bookmarks the best I can...  I will save or export my bookmarks periodically...
 This is a very bad bug.  I just don't bookmark sites for the fun of it.  I use
the internet for research and work, and I have lost several bookmarks that will
make me lose time and effort.

Anybody out there who can figure out where they went, let me know!!!  I need
these lost bookmarks.
Product: Browser → Seamonkey
Cannot restore. Quick links (like "links" in IE) have dissapeared. Cannot
Drag-Drop links to Bar in order to create. No change made to browser that can
trigger (such as change of theme, upgrade etc..

OS - Win2k
Version 1.7.3 (upgrade from 1.7)


related to bug 249150?
*** Bug 212209 has been marked as a duplicate of this bug. ***
*** Bug 231245 has been marked as a duplicate of this bug. ***
This bug occurred to me over the weekend of 11/3/06 to 11/6/06.  My bookmarks were there when I shut dowm the computer at the end of the dat 11/3/06, and were gone when I started up Firefox the morning of 11/6/06.
Assignee: ben_seamonkey → nobody
QA Contact: claudius → bookmarks
MY bookmarks are kept in alphabetical order. Yesterday they were fine. Today everything below "F" is gone except for Internet favorites. 
Experiencing this problem with Firefox 3b5 on a Mac running Leopard 10.5.2. Imported bookmarks from Safari. Bookmarks randomly disappeared.

Additional Info:
Clicking "organize bookmarks" takes me to the bookmarks library and all of my bookmarks are shown inside. As long as the bookmarks organizer is the frontmost window, all of my bookmarks are visible from the normal 'Bookmarks' menu. As soon as I close that window (or switch my browser to the active window), the list becomes empty again.

Bookmarks bar still functions correctly under all of these circumstances.
a couple of issues regarding bookmarks - so why not place it here:

unpredictable/repeatable 

move many bookmarks to subfolder:
sometime just does not functioning,  sometimes subfolder is gone, sometimes it works

move subfolder
after reopening subfolder is gone

sh.. , I just lost abt 200 URL !!

Martin

For me this is reproducible with the following steps under Windows XP with Firefox 3.0.1:

1. Start Firefox and don't close it

2a. Start firefox using the desktop-icon
2b. Start firefox using a link in some other application like Thunderbird
3. in the new instance the bookmark-bar is empty, but they are still there in the bookmark-menu and pressing crtl-n opens a new window with the bookmarks toolbar visible.
(In reply to comment #46)
I'm sorry, comment is for a different bug, Firefox suddenly switched tabs...
Based on Comment #27 where the original reporter says WFM. *OTHER* bookmark disappearing problems should be in separate bugs, one per reproducible test case.
Status: NEW → RESOLVED
Closed: 15 years ago
Resolution: --- → WORKSFORME
Status: RESOLVED → VERIFIED
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