1704591 - Mismatch between number of new emails in unified inbox and sum of individual inboxes

Status: RESOLVED INCOMPLETE

(Thunderbird :: Folder and Message Lists, defect)

Description

[u682406]

Attachment: unknown.png

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4371.0 Safari/537.36

Steps to reproduce:

Get a new email

Actual results:

"Inbox" shows I have 3 new/unread emails

However, individual inboxes amount to total 2 emails

Expected results:

Inbox and sum of indivudal inboxes should amount to the same number. In this case, 2, since I only have 2 new/unread emails

Comment 1

[u682406]

Attachment: unknown-1.png

Comment 2

[u682406]

The second image shows what happens if I mark a read email as unread: Inbox correctly adds 1 to the total (now total 4) and the corresponding email individually adds 1 to its own counter.

However, note the problem remains: Total and sum of individual is wrong (4 vs 3)

Comment 3

[u682406]

In hindsight, I'm not quite sure if the problem is that there's a new email (a "third" email) that an individual inbox is not receiving (but "inbox" correctly shows 3) or if "inbox" is freaking out and showing 3 when it should show 2.
Closing and opening thunderbird does not fix this.

Comment 4

[Wayne Mery (:wsmwk)]

@Reporter,
Does this still reproduce when using version 91? And if you resolved the problem, what was the solution?

Comment 5

[Phoenix]

Resolved per whiteboard