Using softwares based on WebRTC
Categories
(Core :: WebRTC: Audio/Video, defect)
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(Reporter: brachydaniorerio, Unassigned)
Details
Attachments
(1 file)
532.63 KB,
application/vnd.openxmlformats-officedocument.presentationml.presentation
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Details |
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0
Steps to reproduce:
If I try to participate to online conferences through the Big Blue Button or similar, it is not possible to use the microphone, the video or to hear anything. The online test for webrtc features reports that the PC is not supporting the feature (explaining why it is not possibly to use software based on webrtc). You can check the problem here: https://test.bigbluebutton.org/
To solve this I have each time to enter in "about:config" and set the "media.peerconnection.enabled" to true. The annoying thing is that I have to to do this each time I need to use BBB or similar softwares (including google meet) as restarting firefox reset all the modifications to default.
Actual results:
As soon the "media.peerconnection.enabled" is set to true, everything is working fine
Expected results:
Either, no need to go in the configuration panel to make the software working or, after setting "media.peerconnection.enabled" to true, not reverting to "false" at each restart of firefox.
Comment 1•4 years ago
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The Bugbug bot thinks this bug should belong to the 'Core::WebRTC: Audio/Video' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.
Comment 2•4 years ago
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Reporter, this setting media.peerconnection.enabled
is set by default to true
in all current version of Firefox, and have been for quite a few years now. It seems that you have something (maybe an admin, or someone else?) that has set it to false
, and this resets to false
every time you restart Firefox. Do you know if this would be possible ?
Reporter | ||
Comment 3•4 years ago
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(In reply to Paul Adenot (:padenot) from comment #2)
Reporter, this setting
media.peerconnection.enabled
is set by default totrue
in all current version of Firefox, and have been for quite a few years now. It seems that you have something (maybe an admin, or someone else?) that has set it tofalse
, and this resets tofalse
every time you restart Firefox. Do you know if this would be possible ?
Dear Paul,
thanks a lot for the reply. Actually, I do not know if what you propose is possible. With firefox I did the usual drill (download from the website, install it, set my account, recover bookmarks and plugin) as I did in the past on several others computers and I left it almost in "standard" configuration. The laptop is new and I am the first one to use it and I did not set any particular restriction on it (Win10).
I do not really know how to modify firefox using the about:config screen and I never access to it before trying to fix the problem myself.
Comment 4•4 years ago
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Ok so this is supposed to be a more or less standard configuration, and not (for example) an enterprise deployment where the administrator would have. What you're experiencing is not intended at all.
Would you mind going to about:support
, and attaching here the "raw data"? That copies into the clipboard, you can then paste here.
Your Firefox is not behaving correctly (even though you've just installed it), something is tampering with its default configuration, we need to find what.
Comment 5•4 years ago
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I'm betting there is an extension installed that disables webrtc; some privacy-oriented extensions do this to avoid revealing local IP addresses.
Reporter | ||
Comment 6•4 years ago
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Dear Paul and Byron,
I actually discered the reason of the problem and I feel very stupid about it... Actuallt, I completely forgot that a few years ago I installed a plugin that actually blocks the webcrt in order to reduce the leaking of privacy data when browsing. The fact is that i completely forgot about it as it is a passive protection always ON. Anyway, I did a few tests and this plugin is the cause of the problem.
I am really sorry about this as I wasted your time on a false bug signalation.
Thank you a lot for your help and sorry again!
Reporter | ||
Updated•4 years ago
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Description
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