170563 - install crashes shortly after having closed running mozilla1.0.0

Status: VERIFIED DUPLICATE of bug 167515

(SeaMonkey :: Installer, defect)

Description

[henk sanderson]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; nl-NL; rv:1.0.0) Gecko/20020530
Build Identifier: 

Downloaded mozilla-win32-1.0.1-installer.exe;
Running WinXP-SP1
custom installation in new directory;
all modules selected;
archive verification succesaful;
closing mozilla ok;
seconds later: crashes (and Microsoft wants to know why)

Reproducible: Always

Steps to Reproduce:
1. see details above for all steps
2.
3.

Actual Results:  
empty directories Plugins and Uninstall created
2 logfiles created: install_status.log, install_wizard.log
installer crashes

Expected Results:  
continue installation

install_status.log:
Start Log: 24-9-2002 - 21:16:06
    System Info:
        OS Type: NT51
        Major Version: 5
        Minor Version: 1
        Build Number: 2600
        Extra String: Service Pack 1
        Total Physical Memory: 261616KB
        Total Available Physical Memory: 68196KB

    Product Info:
        Install mode: Normal
        Company name: mozilla.org
        Product name (external): Mozilla
        Product name (internal): Mozilla
        Uninstall Filename: MozillaUninstall.exe
        UserAgent: 1.0 (en)
        Alternate search path: 

    Components corrupted (startup):
        none

    Destination Path:
        Main: g:\PROGRAM FILES\MOZILLA.ORG\Mozilla1.0.1
        SubPath: 

    Setup Type: C&ustom

    Components selected:
        Mozilla XPCOM
        Navigator
        Mail & Newsgroups
        Personal Security Manager
        mozilla.org Uninstaller
        Chatzilla
        Debugger
        US English profile defaults
        English (US) language pack
        US region pack
        Inspector
        Quality Feedback Agent

    Components to download:
        Mozilla XPCOM found: H:\DOCUME~1\hjs\LOCALS~1\Temp\ns_temp\
        Navigator found: H:\DOCUME~1\hjs\LOCALS~1\Temp\ns_temp\
        Mail & Newsgroups found: H:\DOCUME~1\hjs\LOCALS~1\Temp\ns_temp\
        Personal Security Manager found: H:\DOCUME~1\hjs\LOCALS~1\Temp\ns_temp\
        mozilla.org Uninstaller found: H:\DOCUME~1\hjs\LOCALS~1\Temp\ns_temp\
        Chatzilla found: H:\DOCUME~1\hjs\LOCALS~1\Temp\ns_temp\
        Debugger found: H:\DOCUME~1\hjs\LOCALS~1\Temp\ns_temp\
        US English profile defaults found: H:\DOCUME~1\hjs\LOCALS~1\Temp\ns_temp\
        English (US) language pack found: H:\DOCUME~1\hjs\LOCALS~1\Temp\ns_temp\
        US region pack found: H:\DOCUME~1\hjs\LOCALS~1\Temp\ns_temp\
        Inspector found: H:\DOCUME~1\hjs\LOCALS~1\Temp\ns_temp\
        Quality Feedback Agent found: H:\DOCUME~1\hjs\LOCALS~1\Temp\ns_temp\
        **
        ** All components have been found locally.  No components will be
downloaded.
        **

    Disk Space Info:
             Path: g:\
         Required: 31014KB
        Available: 2979988KB
             Path: H:\
         Required: 12424KB
        Available: 2575400KB

    Download protocol: HTTP

    Download status: ok
        Mozilla XPCOM: NetRetries:0, CRCRetries:0, NetTimeOuts:0
        Navigator: NetRetries:0, CRCRetries:0, NetTimeOuts:0
        Mail & Newsgroups: NetRetries:0, CRCRetries:0, NetTimeOuts:0
        Personal Security Manager: NetRetries:0, CRCRetries:0, NetTimeOuts:0
        mozilla.org Uninstaller: NetRetries:0, CRCRetries:0, NetTimeOuts:0
        Chatzilla: NetRetries:0, CRCRetries:0, NetTimeOuts:0
        Debugger: NetRetries:0, CRCRetries:0, NetTimeOuts:0
        US English profile defaults: NetRetries:0, CRCRetries:0, NetTimeOuts:0
        English (US) language pack: NetRetries:0, CRCRetries:0, NetTimeOuts:0
        US region pack: NetRetries:0, CRCRetries:0, NetTimeOuts:0
        Inspector: NetRetries:0, CRCRetries:0, NetTimeOuts:0
        Quality Feedback Agent: NetRetries:0, CRCRetries:0, NetTimeOuts:0

    Turbo Mode: false

    Uncompressing Xpcom Succeeded: 0

    XPInstall Start
        Mozilla XPCOM


--------------------

install_wizard.log:
    ** create folder: g:\Program Files\mozilla.org\Mozilla1.0.1
     ** copy file: H:\DOCUME~1\hjs\LOCALS~1\Temp\ns_temp\install_wizard.log to
g:\Program Files\mozilla.org\Mozilla1.0.1\install_wizard.log
     ** copy file: H:\DOCUME~1\hjs\LOCALS~1\Temp\ns_temp\install_status.log to
g:\Program Files\mozilla.org\Mozilla1.0.1\install_status.log
     ** store registry value string:
HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\1.0 (en)\Setup [Setup State]
     ** create folder: g:\Program Files\mozilla.org\Mozilla1.0.1\Plugins
     ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org []
     ** store registry value string:
HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla []
     ** store registry value string:
HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla\1.0 (en) []
     ** store registry value string:
HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla\1.0 (en)\Main [Program Folder Path]
     ** store registry value string: HKEY_CURRENT_USER\Software\mozilla.org []
     ** store registry value string:
HKEY_CURRENT_USER\Software\mozilla.org\Mozilla []
     ** store registry value string:
HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\1.0 (en) []
     ** store registry value string:
HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\1.0 (en)\Main [Program Folder Path]
     ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla []
     ** store registry value string:
HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey [CurrentVersion]
     ** store registry value string:
HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey\1.0 (en) []
     ** store registry value string:
HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey\1.0 (en)\Main [Program Folder Path]
     ** create folder: g:\Program Files\mozilla.org\Mozilla1.0.1\uninstall
     ** copy file: H:\DOCUME~1\hjs\LOCALS~1\Temp\ns_temp\install_status.log to
g:\PROGRAM FILES\MOZILLA.ORG\Mozilla1.0.1\install_status.log
     ** store registry value string:
HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\1.0 (en)\Setup [Setup State]
     ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org []
     ** store registry value string:
HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla []
     ** store registry value string:
HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla\1.0 (en) []
     ** store registry value string:
HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla\1.0 (en)\Main [Program Folder Path]
     ** store registry value string: HKEY_CURRENT_USER\Software\mozilla.org []
     ** store registry value string:
HKEY_CURRENT_USER\Software\mozilla.org\Mozilla []
     ** store registry value string:
HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\1.0 (en) []
     ** store registry value string:
HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\1.0 (en)\Main [Program Folder Path]
     ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla []
     ** store registry value string:
HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey [CurrentVersion]
     ** store registry value string:
HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey\1.0 (en) []
     ** store registry value string:
HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey\1.0 (en)\Main [Program Folder Path]
     ** copy file: H:\DOCUME~1\hjs\LOCALS~1\Temp\ns_temp\install_status.log to
g:\PROGRAM FILES\MOZILLA.ORG\Mozilla1.0.1\install_status.log
     ** store registry value string:
HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\1.0 (en)\Setup [Setup State]
     ** store registry value string: HKEY_LOCAL_MACHINE\Software\mozilla.org []
     ** store registry value string:
HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla []
     ** store registry value string:
HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla\1.0 (en) []
     ** store registry value string:
HKEY_LOCAL_MACHINE\Software\mozilla.org\Mozilla\1.0 (en)\Main [Program Folder Path]
     ** store registry value string: HKEY_CURRENT_USER\Software\mozilla.org []
     ** store registry value string:
HKEY_CURRENT_USER\Software\mozilla.org\Mozilla []
     ** store registry value string:
HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\1.0 (en) []
     ** store registry value string:
HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\1.0 (en)\Main [Program Folder Path]
     ** store registry value string: HKEY_LOCAL_MACHINE\Software\Mozilla []
     ** store registry value string:
HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey [CurrentVersion]
     ** store registry value string:
HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey\1.0 (en) []
     ** store registry value string:
HKEY_LOCAL_MACHINE\Software\Mozilla\Seamonkey\1.0 (en)\Main [Program Folder Path]

Comment 1

[Henrik Gemal]

dupe

*** This bug has been marked as a duplicate of 167515 ***

Comment 2

[Grace Bush]

v