Open Bug 1705949 Opened 22 days ago Updated 14 days ago

Visual errors in text and images

Categories

(Core :: Graphics, defect)

Firefox 87
defect

Tracking

()

UNCONFIRMED

People

(Reporter: helmut.carter, Unassigned, NeedInfo)

References

(Blocks 1 open bug)

Details

Attachments

(3 files)

618.50 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document
Details
105.58 KB, image/png
Details
27.30 KB, text/plain
Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0

Steps to reproduce:

Go to almost any website. Somewhat inconsistent. For example, images in wikipedia articles render correctly consistently.

Actual results:

Text and images occasionally render incorrectly

Expected results:

Images and text should render correctly.

Attached image bad firefox render

Hi helmut.carter,

Is this reproducible with addons disabled or a clean Firefox profile?
Could you also check if you have webrender enabled?

To check that just navigate to about:support and check the graphics section (Compositing- should be webrender).
If so, then please disable it by navigating to about:config, search for the following preference - "gfx.webrender.force-disabled" and set it to "true".
After this please restart the browser and check whether the issue is still reproducible or not.
If you could also provide your info from about:support page (Copy text to clipboard) and attach it here, that would be of great help.

Thanks,
Let me know how it goes!

Component: Untriaged → Graphics
Flags: needinfo?(helmut.carter)
Product: Firefox → Core

Can you please post your about support text? Thanks!

Attached file about:support

Disabling webrender appears to fix it. Why does this happen?

Flags: needinfo?(helmut.carter)

Likely a driver bug. Your graphics driver is from late 2017. Would you be able to update it to a more recent version and test again?

Flags: needinfo?(helmut.carter)

(In reply to Nicolas Silva [:nical] from comment #6)

Likely a driver bug. Your graphics driver is from late 2017. Would you be able to update it to a more recent version and test again?

Sure. Can you tell me how?

Thanks. On Window 10 you can update your graphics driver from the Device Manager interface (look for display adapters in the list of peripherals).
See https://support.microsoft.com/en-us/windows/update-drivers-in-windows-10-ec62f46c-ff14-c91d-eead-d7126dc1f7b6

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